Lead Industry Solution Specialist

Sales

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Applications will be accepted until 11/27/2026.

The mission of the Healthcare and Life Sciences (HLS) Industry Solution Specialists team is to build, deliver and support demonstration environments for use by our HLS solution engineers (SEs) here  team's industry domain & technical expertise is leveraged to create compelling HLS product demonstrations and industry assets that enable Solution Engineers to show and tell the story of how healthcare and life sciences organizations can achieve remarkable results with Salesforce.

With these demo environments, SEs have what they need to deliver a best practice demo for HLS industries and enable our SEs to scale, innovate and provide the best product demonstrations of their careers.

We are looking for a Payer Industry Solution Specialist to join our team. This is a unique opportunity to work alongside senior leadership from Solutions, Product, Engineering, and Sales to drive the future of our demo strategy. You will help shape the direction of our demos, ensuring they remain relevant, engaging, and aligned with the go to market strategy and the needs of our customers.

• Own the definition of the Payer content of the Health demo environment from idea to reality: use case/feature prioritization, storyboarding, validation, demo script definition.
• Lead requirements gathering and identification of use case priority in partnership with industry SE, Marketing and Product teams.
• Project manage solution engineering SMEs as they participate in the demo process and our demo programs. Build & provide templates, enablement, etc to support the program.
• Ensure that the totality of Payer demos/demo scripts in the demo org tell a cohesive, compelling story grounded in a common data set and personas and in alignment with industry solutions and GTM priorities.
• Understand the newest Salesforce features for Health Cloud to ensure they are incorporated into our demos in a relevant way; keep up with the pace of 3x/year Salesforce product releases. This is an environment where you are always learning!
• Work closely with the ISS Release Manager and Developers in a Scrum framework to build our demo requirements for the demo org. Document requirements. Support build as needed. Participate in testing as part of the sprint process.
• Monitor and respond to demo related questions; work with developers to troubleshoot issues with the demo environment and collaborate with technical teams as needed to resolve them.
• Project manage SE SMEs to create & maintain related demo enablement assets and content repositories - scripts, videos, how-tos and to participate in demo training delivery.
• Lead QBRs with stakeholders, sharing demo deliverables and impact, and reporting on demo success metrics.
• Partner closely with the Solutions CoE demo team to align and inform each other's demo strategy and priorities.
• Own end-to-end readiness for Payer demo booths at Salesforce and 3rd-party industry events; partner on keynote demos. Deliver demos at these events.
• Build and deliver technical and domain enablement for…