Asset Protection Market Investigator

Asset Protection Market Investigator (New York)

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The Asset Protection Market Investigator is responsible for managing and coordinating shoplifting and external theft investigations, involving shoplifters, habitual offenders, and organized retail criminals, within an assigned market to achieve maximum shrink prevention and protection of company assets.

This position reports to the Asset Protection Senior Manager, and generally has no direct reports. The investigator is required to perform all tasks in a safe manner consistent with company values, policies, local, state and federal laws. Ideal candidate should reside in New York or New Jersey. This role will support approximately 100 plus locations with external theft/ORC/logistics focuses in the North East market.

• Investigate and resolve cases related to external theft and other theft activity
• Develop strategies and tactical plans to resolve theft and fraud
• Organize, plan, and facilitate external theft operations, as needed
• Conduct non-mobile surveillance of individuals suspected of external theft and/or fraud
• Identify and apprehend individuals involved in shoplifting and Organized Retail Crime (ORC)
• Build and maintain effective relationships with local, state and federal law enforcement partners, internal Asset Protection partners, Asset Protection partners from other retailers & Mall Security departments
• Ensure proper preparation, maintenance and retention of all reports, evidence, files and records in accordance with company guidelines and local jurisdiction requirements
• Partner with Law Enforcement to present case work, facilitate the apprehension, arrest and prosecution of individuals involved in external theft
• Testify in criminal proceedings when required; work closely within local jurisdiction to ensure prosecution
• Participate with law enforcement networking meetings, including attendance at ORCA meetings within the assigned area(s)
• Supporting cases with logistics focus including investigations of drivers and process of moving product within our stores network
• Effectively utilize investigative tools (e.g., RFID, external theft probability models, cameras) to identify and investigate theft trends
• Partner with and educate store leadership teams and sales associates on external theft awareness and prevention
• Identify, analyze, develop strategy and communicate action plans to mitigate external theft trends with broader AP team

Salary range and benefits details are provided with the position.

• High school diploma or equivalent required. Bachelor’s degree, a plus.
• Minimum of two to three years of asset protection investigative experience, preferred.
• Must uphold our values, code of conduct and policies at all times and lead by example.
• Good communications skills, both written and verbal.
• Self-motivated with effective time management.
• Proficient in the use of computers and Microsoft Office.
• Highly proficient in CCTV and reporting systems that support investigations.
• Experience with RFID, a plus.
• Overnight travel required – 50% of time

The possession of a valid U.S. Driver’s License is required due to travel.

We will consider all qualified applicants, including those with arrest records, in a manner consistent with applicable state and local laws. Equal opportunity employer; we do not discriminate in hiring or terms based on race, color, religion, gender, etc. We only hire individuals authorized for employment in the United States.