Security Shift Supervisor

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Join to apply for the Security Shift Supervisor role at Women In Need, Inc. (Win)

This range is provided by Women In Need, Inc. (Win). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$26.37/hr - $39.39/hr

Title of Position:
Security Shift Supervisor FLSA Status:
Non-Exempt

Department:
Security

Reports to :
Security Manager

Pay: 26.27

Positions reporting to this position:
Residential Aides, Security Guards

Purpose of the Position

The Security Shift Supervisor is responsible for ensuring that the shelter is appropriately staffed so that all residents, staff, and visitors are safe and secure during the assigned shift. The Security Shift Supervisor is also responsible for ensuring that the residents observe house rules and are following safety and security procedures.

Responsibilities

• Assist in the initial intake process in partnership with the Residential Aides.
• Assist clients with becoming familiar with the shelter and assist in the identification of clients who have immediate needs for services.
• Conduct patrols of interior/exterior and perimeter of building and reports observations to Security Manager.
• Coordinate and conduct fire drills and emergency evacuations. Conduct roll call and roll call training as scheduled.
• Gather information requested for confidential investigations involving Residential Aides and Security Guards.
• Supervise, coach, and train Residential Aides and Security Guards.
• Complete performance evaluations for Residential Aides and Security Guards.
• Manage crisis situations and inform the appropriate staff of actions taken and provide follow up.
• Routinely investigate all Win incidents, prepare incident reports, and provide appropriate information to the Security Manager and the Program Director.
• Continuously observe all residents and develop the ability to recognize signs of substance abuse, child abuse, criminal activity, and immediately advise the appropriate staff.
• Acquire understanding of building features and potential problems.
• Review the daily log book , school attendance, visitor, and resident sign-in logs.
• Patrol the shelter and maintain standing posts as needed.
• Conduct vertical patrols and report findings to the Security Manager.
• Visit multiple units and report any and all incidents to the Security Manager and the Program Director.
• Attend program and agency staff meetings, house meetings, case conferences, and training sessions.
• Perform computerized client intakes and other reports on the DHS data base .
• Perform other related duties as assigned.

• Must be able to visually observe CCTV camera.
• Must be able to ascend/descend stairs in an 8-story building.
• Must be able to stand and sit for long periods of time.
• Must be able to lift and use a fire extinguisher.

• Commitment to Win’s mission, vision, and values.
• High school diploma or GED required; some post high school education or training a plus.
• Two to three (2-3) years of experience in social services or a residential setting.
• One to two (1-2) years of supervisory experience.
• Valid NYS Security Guard License.
• Valid NYS Fire Safety License / F80 or F58.
• Maintain an updated certification in First Aid/CPR.
• Must be able to make clear decisions and handle situations fairly.
• Must be able to interact effectively with the Win staff and client population.
• Must be able to work well under pressure and during stressful situations.
• Must be familiar with CCTV systems.
• Must be able to work effectively in a team environment.
• Must be willing and able to remain at post beyond regularly scheduled hours for appropriate relief, if necessary.
• Must be able to work nights, weekends and holidays as scheduled.
• Must be able to communicate effectively in English (verbally and in writing).
• Bilingual - English/Spanish a plus.

• Leading Others :
  Conduct informative, effective meetings with staff and communicate critical information clearly. Leads by example, doesn’t stay behind…