Splish Splash Security Supervisor

Location: Calverton

locations:
Splish Splash, 2549 Splish Splash Drive, Calverton, NY 11933, United States of America Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.

While each brand offers something unique, all are united by a shared purpose:
* Bringing Families Closer Together by Creating Memories Worth Repeating*. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality—the intersection of heart and hospitality.

As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.he Security Supervisor is responsible for security duties in the protection of life and property through crime prevention and enforcement of laws and policy.

Supervisor duties range from periods of physical inactivity to situations requiring extreme physical exertion and exposure to danger. Supervisors must be able to act without immediate supervision and exercise independent judgment in meeting emergencies and provide leadership for other Security Team Members.  Additionally, Security Supervisors are responsible for hiring, scheduling, and documentation for their respective team members. They also oversee a team of security guards and potentially other departments (e.g. parking lot attendants).
** We are currently looking for a:
** Splish Splash Security Supervisor
** Roles & Responsibilities:
**** Supervisory Duties:*
* · Supervise the daily operations of the Security team and any other assigned departments  
· Lead by example, attitude, and as a representation of Splish Splash’s core values  
· Act as an approachable mentor and coach to all assigned team members  
· Become knowledgeable of performing the essential duties of all security positions and backfill these positions when needed  
· Participate in all aspects of supervision of assigned employees, including hiring, orientation, training, performance coaching, and discipline.  
· Ensure that all required meal and other breaks are being given in accordance with New York State law  
· Assist with team scheduling and timekeeping activities
** Departmental Duties:*
* · Act as Security “One” in the absence of the Security Manager.  
· Maintain constant vigilance while the park is operating to identify any potential issues or safety concerns; communicate any potential issues to other departments and/or leadership in a timely manner  
· Maintain compliance with company and industry best practices, policies, and procedures to create a safe environment for colleagues and guests  
· Monitor guest safety and communicate conflicts to supervisors on duty  
· Handle elevated guest complaints or conflicts that occur on the property  
· Approve and send incident reports to the proper channels.  
· Act as a first responder at the scene of accidents or crimes; secures scene, provides emergency CPR/AED and first aid.  
· Take control of emergency and intense situations while remaining calm  
· Professionally manage crowd control during emergency situations  
· Contact local law enforcement personnel when circumstances warrant.  
· Exercise clear and concise communications with all park departments  
· Collaborate with the parking team members to conduct traffic duties, when needed  
· Enforce the parking lot rules and regulations  
· Respond to routine and emergency calls throughout the park property. Answer phone calls, providing pleasant and helpful phone contact for, staff, the public.  
· Assist in safety prevention efforts, including responding to all safety calls, fire alarms, and emergencies.  
· Utilize electronic card access, closed circuit television, and other audio/visual monitoring systems, monitors and supervises the response to all reports or irregular conditions, including the unauthorized entry of persons or…