Safety Monitor Supervisor

Posted Tuesday, November 18, 2025 at 5:00 AM

Program:
Haven | Manhattan, NY 10037

HELP USA is seeking a Safety Monitor Supervisor to oversee Safety Monitors at their assigned facility. A member of the Safety Monitor team is usually the first contact with our residents when they enter one of our facilities. In addition to ensuring residents' safety, our Safety Monitors help our residents feel welcome and set the tone for their stay. It is critical that our Safety Monitors are alert, vigilant, and courteous to our residents.

Responsibilities include patrolling facility grounds, ensuring residents and guests are properly signed in, escorting visitors to proper destinations, conducting unit inspections, maintaining accurate documentation and preparing incident reports when necessary.

• Supervising Safety Monitors on duty to ensure adherence to policies and procedures.
• Assisting in the development of training sessions for Safety Monitor Staff.
• Ensuring minimum daily staff coverage.
• Documenting individual staff problems as necessary.
• Preparing and submitting on time all necessary administrative reports including Incident Reports, Electronic Patrol Reports, etc.

• New York State Security Guard License required.
• FDNY F-80 required (60 days from date of hire to obtain).
• FDNY F-02 required (30 days from date of hire to obtain).
• High School Diploma or equivalent OR equivalent experience and skills.
• Demonstrated knowledge, experience, or capacity to work with homeless families/individuals and/or disadvantaged populations.
• Demonstrated ability to supervise staff.
• Strong interpersonal skills.
• Ability to provide night and weekend coverage as needed.
• Computer literacy with Microsoft applications.

Actual compensation will not be less than the applicable minimum wage, prevailing wage, or exempt salary requirements under federal, state and local laws.

• Health insurance through Cigna, including dental and vision, with an option that covers the entire family with minimal employee contribution.
• Generous Paid Time Off!
• 401(k) with Company contribution, even if the employee doesn't contribute.
• And More !

At HELP USA, we work to ensure that everyone has a place to call home. We’re one of the nation’s largest non-profit homeless services providers and low-income housing developers serving at-risk populations, including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives.

We hope that you will consider joining our team in the fight against homelessness.