Library Investigator

Library Investigator

Department: Security

Employment Type: Full Time

Location: Stephen

A. Schwarzman Building

Reporting To: William Mclaughlin

Compensation: $65,000 - $75,000 / year

Overview: The New York Public Library (NYPL) has been an essential provider of free books, information, ideas, and education for all New Yorkers for more than 100 years. Founded in 1895, NYPL is the nation’s largest public library system, featuring a unique combination of 88 neighborhood branches and four scholarly research centers, bringing together an extraordinary richness of resources and opportunities available to all.

NYPL seeks an experienced security professional for the position of Library Investigator. The successful candidate will be responsible for performing investigations of alleged criminal and/or other conduct which has or may result in a negative impact on NYPL. This includes employee or non‑employee criminal behavior as it relates to NYPL, as well as conduct that violates NYPL policy.

We are looking for someone we can count on to:

• Own: Security inside of assigned branches

• Teach: Staff and contract security to stay safe during the working day

• Learn: The security needs of the assigned library staff

• Improve: Relationships with local first responders as well as safety within assigned branches

Some expectations for this role are that within:

1 month
, this person will:

• Learn CCTV and NYPL investigations

3 months
, this person will:

• Develop relationships with NYPL leadership and staff

6 months and beyond
, this person will:

• Develop relationships with the first responder community

• Provide field security investigations for incidents involving any crimes or violations of NYPL rules and regulations committed on library property
• Prepare and record incident reports of activities and investigations
• Visit branch libraries, conduct security surveys, and collaborate effectively with the library managers and other library staff
• Assist in the supervision of contractual guard services to ensure compliance
• Must be available to respond to emergencies after hours and available for security coverage at after‑hour Library functions
• May be required to work at any NYPL facility
• Collaborate effectively with the NYPD and other city agencies
• Serve as a liaison between NYPL and first responders (NYPD, FDNY, EMS)
• Perform related duties as required

Required Education &

Certifications:

• Associate Degree required or equivalent experience
• Valid Driver's license

Required Experience:

• 7+ years of law enforcement experience
• 5+ years of investigative experience

Required Skills:

• Ability to maintain professionalism and accountability
• Strong customer service skills
• Ability to work efficiently both independently and collaboratively
• Strong problem solving and critical thinking skills
• Proficient with security technology (CCTV, alarm violations, access control, and camera surveillance)
• Proficient with computer technology

Managerial/

Supervisory Responsibilities:

• N/A

Core Values: All team members are expected and encouraged to embody the NYPL Core Values:

• Be Helpful to patrons and colleagues
• Be Resourceful in solving problems
• Be Curious in all aspects of your work
• Be Welcoming and Inclusive

Work Environment:

• Office setting
• Public library setting
• Field investigations
• Outdoors

Physical Duties:

• Lifting up to 40lbs required
• May require travel within NYC

Pre-Placement Physical Required?

• Yes

Union/Non Union:

• Non-Union

FLSA Status:

• Non-Exempt

Schedule:

• 35 hour per week
• Evening and weekend availability required

Salary Statement:
At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, education level, and specific training, experience, education level, and skills.