CSIS Executive Protection Event Operations Manager

The CSIS Executive Protection Event Operations Manager is a senior-level security professional responsible for leading Citi's event security program within the Corporate Security & Investigative Services (CSIS) Executive Protection function. This role serves as the principal authority for assessing, planning, and executing security measures for Citi-hosted, Citi-branded, and Citi-attended events globally, ensuring the safety of senior executives, employees, clients, and Citi's institutional interests across all event contexts.

Operating at the intersection of executive protection, risk intelligence, and event operations, this role applies a structured, risk-based methodology to evaluate each event's threat profile and determine the appropriate protective response — from early-stage notification through post-event review. The Event Operations Manager functions as a trusted advisor to event sponsors, organizing functions, and senior stakeholders, and serves as the primary coordinator between CSIS, internal business partners, and external security entities.

The role is accountable for ensuring that protective measures are proportionate, timely, and consistent with Citi's global security standards, and that CSIS's event security framework continuously evolves in response to the changing threat landscape.

• Flexibility to work on-call, off hours, weekends, and holidays as event schedules require
• Domestic and international travel required, including to elevated-risk locations, sometimes on short notice
• Physical on-site presence required during event planning advances and execution phases

• Develop and organize comprehensive security plans for executive-level meetings, travel, residences, and general daily movements
• Assist in the creation of Protective Services policy and processes
• Advance locations and complete site surveys for potential threats, ease of access and departure and understand the location to provide and apply an appropriate protective strategy
• Continually identify, evaluate, and monitor enterprise risks that could affect business activities, and provide EP team the information they need to make critical decisions
• Ensure reconnaissance of locations on the travel itinerary for designated executives are conducted to identify potential risks and countermeasures to mitigate the risk
• Maintain personal profiles and conduct risk assessments of all personnel providing protective service and determine travel support needs including coordination of flight operations, visiting country entry/exit visas and COVID-19 protocols
• Perform logistical support for the Executive's movements by coordinating with hosts, staff, drivers, and others to ensure a seamless and consistent application of protective security measures
• Participate in professional forums and maintain current with trends, actions, and issues with emphasis on terrorism, criminal threats, workplace violence, political instability, civil conflicts and developments in the executive protection field
• Prepare written after action reports and apply lessons learned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

• 10+ years relevant experience in a private/public sector security environment
• Professional Security…