Off Duty Officer NC;

Employment Opportunity

We are seeking Off‑Duty and Retired Police Officers to join our team as Retail Officers at a retail store located in Boston, MA. As a member of our security team, you will play a crucial role in ensuring the safety and security of our customers, employees, and merchandise.

• Recognition and Reward Programs.
• Training and Career Development.
• Opportunities for Medical, dental, Holidays, vacation and sick, and 401(k) retirement plan.
• Uniform and equipment provided.
• Additional benefits vary depending on position.

Key accountabilities include providing visible, proactive patrol and emergency response duties in the assigned location; providing customer service, physical security checks, and investigating suspicious or unsafe circumstances. Heavy public contact, including potentially dangerous or suspicious individuals. 100% field‑facing.

• Patrol sales floor and parking areas to deter theft, vandalism, and other criminal activity.
• Monitor CCTV systems to identify any suspicious behavior or security threats.
• Provide assistance to customers and employees as needed, including responding to medical emergencies or customer disputes.
• Enforce store policies and procedures to maintain a safe and orderly environment.
• Work closely with store management and local law enforcement agencies to address security concerns and incidents.
• Complete detailed incident reports documenting any security‑related incidents or activities.
• Participate in ongoing training and development programs to enhance security knowledge and skills.
• Provide security field operations in a proactive, effective manner with an emphasis on customer service.
• Maintain engagement on security priorities at all times.
• Provide effective responses to security related activities, incidents, inquiries, suspicious circumstances and emergencies.
• Coordinate with Security Leadership on expectations, priorities, and implement solutions as needed.
• Ensure all security assignments are executed at all times.
• Coordinate and communicate effectively with leadership on site.
• Line management – blocking off hazardous areas, directing traffic.
• Create professional, well‑written incident reports for all security incidents.

• Ability to prioritize work in a fast‑paced organization, coordinating and managing multiple tasks.
• Demonstrated ability to ensure compliance of standards and training.
• Strong strategic, analytical, problem‑solving, and critical thinking skills.
• Ability to work in a fast‑paced team‑oriented environment.
• Ability to work at times with minimal supervision.
• Excellent written and verbal communication skills, allowing for communication effectively with all levels of management.
• Job operates in client sites which could be indoors or outdoors.
• Position requires prolonged standing and walking, in the performance of daily security activities.
• Work various shifts and Holidays as assigned.

• Active or retired Police Officer.
• Strong communication and interpersonal skills.
• Ability to remain calm and composed in stressful situations.
• Excellent observational skills and attention to detail.
• Prior security experience is preferred but not required.
• Flexibility to work a variety of shifts, weekends, and holidays.
• High School Diploma, with some college credits, (preferably bachelor’s degree), or equivalent combination of education and work experience.
• Minimum of 5 years’ experience in security, customer service, or a closely related role.
• Strong computer and systems skills, including office software, access management, CCTV, alarm systems, and incident reporting.
• Must be 21 years of age.
• Valid Driver’s License.
• Valid Armed MD Security License.
• Speak, read, and write English.
• Must possess above‑average…