Security Site Coordinator

Position Summary

This is a Part Time to Full Time Role.

Signal is seeking a Security Site Coordinator to support security operations at a large client site.

This position will serve as the primary day-to-day liaison between the client and Signal, ensuring the client's security needs, scheduling requirements, site changes, and operational expectations are effectively communicated to Signal's operations team and on-site security personnel.

A major focus of this position will be security scheduling and coverage coordination. The Security Site Coordinator will work closely with client representatives, Signal operations leadership, and on-site supervisors to anticipate staffing needs, coordinate schedule changes, maintain appropriate coverage, and respond to changing site requirements.

This is a client-facing coordination position rather than a traditional Security Supervisor role. The ideal candidate is highly organized, responsive, professional, and comfortable coordinating between multiple stakeholders in a fast-moving environment.

• Serve as the primary day-to-day point of contact between the client and Signal for security-related operational matters.
• Maintain regular communication with client representatives regarding staffing needs, site activity, upcoming changes, access requirements, and security concerns.
• Receive client requests and coordinate the appropriate response through Signal's operations team.
• Ensure requests, concerns, and operational changes are acknowledged, communicated, and followed through to completion.
Provide appropriate updates regarding staffing, coverage, incidents, and other security-related matters.
• Attend applicable client operations, security, coordination, and planning meetings.
• Develop strong working relationships with client management, site personnel, contractors, and other stakeholders.
• Serve as the communication bridge between client expectations and Signal's field operations.
• Escalate significant client concerns or operational issues to Signal leadership when necessary.

• Coordinate the day-to-day security schedule in partnership with Signal's operations team.
• Maintain visibility of scheduled officers, supervisors, posts, shifts, and required coverage.
• Review upcoming staffing requirements and proactively identify potential coverage gaps.
• Coordinate schedule adjustments resulting from call-offs, additional coverage requests, changing access points, special projects, or site activities.
• Communicate upcoming staffing changes and additional coverage requirements to Signal operations leadership.
• Work with the client to understand upcoming activities that may require changes in security staffing or deployment.
• Coordinate requests for additional officers, extended hours, temporary posts, special assignments, or changes in security coverage.
• Ensure Signal operations receives sufficient notice of anticipated staffing increases or changes whenever possible.
• Confirm required posts are staffed and escalet unresolved coverage issues.
• Assist with coordinating new officer placement and site-specific onboarding.
• Maintain accurate records of staffing requests, schedule changes, and client-requested additional coverage.
• Help forecast future security staffing requirements as site operations expand or change.

• Maintain awareness of current security operations across the site.
• Communicate changes involving entrances, gates, access points, restricted areas, traffic patterns, contractor activity, and other site conditions to appropriate Signal personnel.
• Coordinate with Signal supervisors to ensure officers understand current client expectations and site requirements.
• Assist with updating post orders and site procedures when operational requirements change.
• Coordinate site-specific training or retraining when new procedures are implemented.
• Help ensure new officers are properly introduced to the site and understand their assigned responsibilities.
• Identify recurring operational concerns and coordinate solutions with Signal leadership and the client.
• Conduct periodic site observations to maintain familiarity with security operations and changing site conditions.

• Maintain records of client requests, staffing changes, schedule adjustments, and operational follow-up.
• Assist with reviewing security reports and significant incidents requiring client follow-up.
• Prepare concise operational updates for Signal…