Senior Security & Workplace Coordinator

This role serves as the primary security and hospitality presence, ensuring a welcoming, professional, and secure experience for employees, executives, clients, business partners, and guests. This role combines corporate security expertise with a high level of discretion, organization, and customer service to support daily office operations.

• Serve as the primary security and workplace presence, maintaining a visible, professional, and welcoming environment for employees, executives, clients, and guests in our New York city headquarters.
• Monitor access to office spaces and enforce identification, visitor management, badging, escort, and access-control procedures.
• Identify, document, and escalation security concerns, suspicious activity, safety issues, and unauthorized access incidents.
• Coordinate with Corporate Security, the Security Command Center, building security, and emergency responders during incidents, drills, and elevated-security situations.
• Manage visitor registration, guest arrivals and departures, host notifications, and reception operations while delivering a high-quality guest experience.
• Support workplace safety initiatives, including emergency preparedness, safety communications, training, drills, and compliance documentation.
• Assist employees and visitors during emergencies and help maintain site-specific response, evacuation, and business continuity procedures.
• Provide logistical and front-of-house support for executive meetings, leadership events, client visits, Board activities, and other high-profile gatherings.
• Coordinate executive protection activities and safeguard confidential information related to executive schedules, visitors, and security arrangements.
• Serve as the onsite liaison for workplace and facility issues, coordinating vendor access, reporting maintenance concerns, and supporting office operations, inspections, and recovery efforts.

• High school diploma or equivalent
• 5+ years of relevant experience in corporate security, executive reception, workplace services, hospitality, facilities coordination, executive support, or a related client-facing environment
• Experience interacting professionally with executives, clients, visitors, vendors, and employees
• Strong customer service skills combined with sound security awareness and situational judgment
• Excellent verbal and written communication, organization, and attention to detail
• Ability to manage competing priorities and respond effectively when schedules, visitor needs, or workplace conditions change
• Ability to remain calm, professional, and service-oriented during emergencies, disruptions, or difficult interactions
• High integrity, discretion, and respect for confidential information
• Trained in verbal and physical de-escalation techniques
• Working proficiency with Microsoft Outlook, Teams, Word, and common visitor or workplace management systems

• Associate or bachelor’s degree in Security Management, Criminal Justice, Hospitality, Business Administration, Facilities Management, or a related field
• 7+ years of relevant experience in corporate security, executive reception, workplace services, hospitality, facilities coordination, executive support, or a related client-facing environment
• Experience in financial services, insurance, professional services, a corporate headquarters, or another executive office environment
• Experience supporting senior executives, leadership events, client meetings, or high-profile visitors
• Experience with visitor management, access control, incident reporting, emergency preparedness, facilities ticketing, or meeting coordination
• CPR, AED, first aid, emergency response, or workplace safety training
• Familiarity with New York City building operations…