Systems Specialist, Physical Safety and Security

Location: New York

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers.

We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

About the Role At Adyen, the safety and security of our people, workplaces and assets is a global priority. Our Physical Safety & Security program protects a growing international organization through a risk-based, technology-enabled approach.

Reporting to the Global Head of Physical Safety & Security, you will be the technical owner and subject matter expert for Adyen’s global physical safety and security technology environment. This includes access control and credentialing, video surveillance, intrusion detection, visitor management, emergency communication and emerging AI-enabled technologies.

You will be the primary technical point of contact for physical safety and security systems across Adyen’s global office network. You will help shape technology strategy, define technical standards, design solutions for new and existing offices, manage system administration and troubleshooting, and lead technical integrations, migrations and deployments.

For new offices, relocations and major workplace projects, you will work with Workplace, IT, contractors and specialist partners to define the physical safety and security technology architecture from design through implementation. This includes system selection, infrastructure and networking requirements, device placement, integrations, commissioning, testing and handover.

This is a hands-on global role. You will ensure systems remain reliable, secure and scalable while improving automation, integrations and AI-enabled capabilities.

What You’ll Do Physical Safety & Security Systems Own the technical lifecycle of Adyen’s physical safety and security systems, from architecture and configuration through deployment, upgrades, maintenance and decommissioning.

Manage and support enterprise access control, credentialing and badging, CCTV, intrusion detection, visitor management, intercoms and related technologies.

Support technology interfaces with fire and life-safety systems, emergency communication, mass notification and emergency response systems.

Ensure operational availability, reliability and appropriate configuration of physical safety and security platforms.

Manage system administration, device onboarding, configuration and technical dependencies.

Troubleshoot hardware, software, network and system issues and coordinate resolution with IT, integrators and external vendors.

Manage technical system incidents, provide timely updates, identify root causes and drive corrective actions.

Maintain accurate system documentation, architecture diagrams, technical standards and asset information.

Security Technology Architecture & Design Design physical safety and security technology solutions for new offices, relocations, expansions and major workplace projects.

Translate security requirements, risk assessments and business needs into practical technical designs.

Define requirements for access control, CCTV, intrusion detection, visitor management, emergency communication and supporting infrastructure.

Ensure safety and security systems work together effectively during emergency scenarios.

Review technical drawings, system designs and…