Lobby Security Access Control Lead; Armed

We are seeking an experienced Lobby Security Access Control Lead (Armed) to join our Security & Investigations team at Morgan Stanley's Headquarters in Midtown Manhattan. This position serves as the on-site lead for lobby security operations and is responsible for overseeing contract security personnel, maintaining access control protocols, protecting Firm employees and executives, and coordinating front-line response to security incidents and emergency  the Corporate Services division, we empower our businesses by creating collaborative workplace solutions and commercial services that enhance the employee and client experience, while optimizing the value of our sourcing and third-party lifecycle to enable the Firm to do‒and‒win business.

This is an Admin position within Security & Investigations, which develops and implements security and life safety strategies for all Firm employees and facilities.

Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

What you'll do in the role:

Lead lobby security and access control operations, ensuring the safe and secure movement of employees, visitors, contractors, and executives throughout the facility.

Supervise and direct contract security personnel, ensuring compliance with post orders, operating procedures, training requirements, and performance expectations.

Serve as the primary escalation point for security incidents, access control issues, visitor management concerns, and operational disruptions.

Support executive security operations, maintaining heightened security on executive floors and responding to incidents affecting Firm leadership, employees, and visitors.

Coordinate with the Security Operations Center, Corporate Security leadership, building management, law enforcement, and emergency responders during incidents and special events.

Act as an initial responder and incident leader during medical emergencies, evacuations, workplace violence events, active threats, and other critical incidents while supporting life safety and business continuity objectives.

What you'll bring to the role:

At least 10 years of law enforcement experience, including at least 5 years in a supervisory, leadership, or command role.

Legal authority to carry a firearm in New York City and maintain all required licenses, qualifications, and certifications.

Experience supervising security personnel within corporate, government, military, law enforcement, or critical infrastructure environments.

Proven experience managing security incidents, emergency response operations, and crisis situations in fast-paced environments.

Strong knowledge of access control systems, visitor management platforms, CCTV systems, alarm monitoring systems, and security reporting tools.

Understanding of federal, state, and local laws applicable to security operations and investigations.

Ability to assess situations quickly, exercise sound judgment, and make effective decisions under pressure.

Strong leadership, interpersonal, written, and verbal communication skills.

Experience coordinating teams, resources, and competing priorities in operational environments.

Familiarity with executive protection, workplace violence prevention, active threat response, physical security operations, and emergency management practices.

Prior experience protecting senior executives, dignitaries, government officials, or other high-profile individuals preferred.

Ability to handle sensitive and confidential information with discretion, professionalism, and integrity.

Strong customer service orientation and commitment to maintaining a professional and welcoming environment while…