Field Service Technician
Field Service Technician
Join to apply for the Field Service Technician role at Pengate Handling Systems, Inc.
As the premiere Raymond Solutions & Service Center in the Northeast,
Pengate Handling Systems built a reputation based on cutting‑edge innovation, quality products and outstanding service. In addition to the full line of Raymond forklifts and equipment, we offer comprehensive material handling solutions to take your day‑to‑day warehousing and distribution operations to a new level of performance and productivity.
- Generous PTO and 10 company holidays
- Defined career progression
- Boot and tool reimbursement
- Company vehicle that goes home with you
- Medical/dental/vision insurance
- 401(k) w/ match
- Paid training
- Tuition reimbursement
- To troubleshoot electro‑mechanical problems, installations, and perform unscheduled repairs and scheduled maintenance on equipment based on customer demand and need. To provide complete customer satisfaction in a polite and professional manner while working in a Team environment.
- Effectively analyzes problem situations pertaining to breakdowns of customer equipment and recommends action necessary to correct the situation to customer.
- Exhibits a professional demeanor, promotes goodwill between the company and customers by providing a superior level of customer service.
- Performs necessary repairs to correct analyzed situations in a professional and productive manner.
- Maintains parts and supplies inventory in service van and maintain van service
- Perform other duties as assigned
- Need to maintain a valid driver license
- Preferred one to three years mechanical, electrical and hydraulic experience in a similar environment or equivalent in college or vocational education.
- Ability to communicate effectively with customers, management and co‑workers.
- Ability to maintain a good understanding of industry innovations and product availability in order to make recommendations based on customer need.
- This position will be based in the field and require daily travel within assigned territories.
- Technicians will be provided a company vehicle and a company Fuel Card to pay for vehicle expenses.
Hourly Rate: $20.00 - $35.00 per hour. Compensation is based on the selected candidate’s qualifications.
Physical Requirements- Ability to lift/move up to 70 pounds
- Ability to stand and walk for 10 hours
- Must be able to talk, hear, and speak with good articulation and voice control
- Specific vision abilities required by this job include close vision, and ability to adjust focus
Pengate Handling Systems is dedicated to being an Equal Opportunity Employer. We promote and celebrate a diverse workforce and do not tolerate any discrimination. All human relations decisions will not be based on persons’ race, color, religion, sex, national original, marital status, disability, genetic information, age, veteran status, or citizenship. All potential hires are subject to pre-employment checks which include but are not limited to background checks and drug screenings.
In addition, we will provide reasonable accommodations for individuals with disabilities. Should you require an accommodation in completing an application, interview, or pre‑employment requirement, please reach out to our Talent Acquisition team at
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