Install Manager

Overview

Are you a results-driven leader with experience in managing residential installation projects? Are you ready to take the lead and build a high-performing team?

NH Ross is a family-owned and operated business dedicated to providing our customers with the best service possible. Founded in 1971, NH Ross specializes in residential Heating, Cooling, Plumbing, Gas Conversions, and Electrical services. With a focus on quality and customer satisfaction, we’re your trusted partner for home comfort and safety in Suffolk and Nassau Counties.

Installation Manager – You will supervise all installation jobs from start to finish, including managing the install and parts teams, controlling costs, ensuring safety and quality, and delivering the exceptional customer experience our company is known for.

$85,000.00/yr - $/yr

• Oversee all residential installation jobs (HVAC, plumbing, and electrical)
• Lead, coach, and develop installation technicians and parts expeditor
• Ensure jobs are properly staged, equipped, and completed on time and within budget
• Set daily expectations with install teams; review proposals, materials, and tools before each job
• Maintain high standards for safety, code compliance, and customer satisfaction
• Monitor job progress, conduct site inspections, and complete quality control checklists
• Collaborate with sales and coordination teams to prepare jobs and resolve issues quickly
• Track labor and material costs to meet company financial goals
• Maintain callbacks below 4% through proactive quality control

• Proven leadership & technical hands-on field experience in either HVAC, plumbing, or electrical installations
• Strong organizational skills and attention to detail
• Ability to manage labor, materials, and schedules effectively
• Excellent communication and coaching skills
• A proactive, hands-on manager who can follow through before, during, and after each job
• Commitment to maintaining a clean, safe, and efficient work environment

• Competitive Pay + Performance Bonuses
• Full healthcare (medical, dental, & vision coverage)
• 401(K) retirement plan + up to 3% company match
• PTO, sick/personal days, holiday pay
• Company-provided iPhone, iPad, and integrated software tools
• Car mileage reimbursement for travel
• Opportunities for improvement or advancement

NH Ross serves Suffolk and Nassau Counties with a focus on quality and customer satisfaction.

Mid-Senior level

Full-time

Management

Residential services