Heavy Equipment Mechanic - Field Service

Heavy Equipment Mechanic - Field Service

Location:

Copiague, NY – 21 Dixon Ave, Copiague, NY 11726

Compensation Range: $22‑$40/hr, $2,000 Sign‑on Bonus

Pay Range: $22.00/hr - $40.00/hr

Benefits include all shifts Monday‑Friday 7:00 am‑3:30 pm, competitive salary with monthly bonus opportunities, comprehensive medical, dental, vision, 401(k) with employer match and profit‑sharing, 3 weeks PTO annually prorated in the first year, 10 paid holidays, a $2,000 sign‑on bonus and referral bonus opportunities, annual boot & safety glasses and gym reimbursement programs, and company‑provided modern service van, uniforms, iPad, laptop, iPhone, specialized tools, PPE, etc.

Job Summary

Troubleshoot, repair, and maintain industrial vehicles—including forklifts, railcar movers, container handlers, and terminal tractors. Perform routine maintenance and breakdown repair work in the field at customer sites. Prioritize work orders, comply with safety incident reporting, and ensure all paperwork is submitted timely and accurately. Provide excellent customer service and maintain company‑provided assets, including all work tools and vans.

Essential Functions

• Diagnose and troubleshoot customer breakdowns; provide proper repairs to minimize equipment downtime and initiate estimates for on‑site repairs.
• Set up and operate lathe, drill press, grinder, and other metalworking tools to make and repair parts.
• Perform routine scheduled maintenance—including standard inspections, repair and replace defective parts, lubricate parts, and repair electrical equipment.
• Inspect used parts to determine changes in factory specifications.
• Review repair work and scheduled maintenance results with customers, communicating any potential issues. Responsible for field quoting and communicating services to customers.
• Utilize the Mobile Service application to close the day, fill out work orders, obtain customer signatures, finalize jobs, and mark them as complete.
• Provide daily status updates to the dispatchers and review any customer issues or concerns with the dispatcher and account manager.

Position Qualifications

Education:

High School Diploma or equivalent. Vocational or technical certification preferred.

Requirements

• 2+ years of experience as a service technician.
• Previous experience with hydraulics and computer diagnostics; ability to interpret and apply schematic diagrams.
• Valid driver’s license; driving record acceptable to insurance company.
• Ability to work independently and effectively prioritize demands and execute tasks.
• Strong attention to detail, project management, and organizational skills.
• Strong written and verbal communication skills with ability to convey information to internal and external customers clearly and concisely.
• Adhere to company’s core values.
• Drug‑free workplace; all positions require pre‑employment screening.

Benefits

• Shifts Monday – Friday 7:00 am – 3:30 pm
• $2,000 sign‑on bonus and referral bonus opportunities
• Competitive salary with monthly bonus opportunities
• Comprehensive benefits: medical, dental, vision, and 401(k) with employer match and profit‑sharing; opportunity to earn monthly premium discounts.
• 3 weeks PTO annually prorated in first year, and 10 paid company holidays.
• Annual boot, safety glasses, and gym reimbursement programs.
• Company‑provided: modern service van (including fuel card and maintenance), laundered uniforms, iPad, laptop, iPhone, specialized tools, PPE.
• And many more perks when you join the Forklifts Group – New York team!

Forklifts Group – New York is an equal opportunity employer. All applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are proud employers of Veterans, helping them to navigate the transitions of life and reach their fullest potential.

Entry level

Full‑time

Management and Manufacturing

Machinery Manufacturing