Field Diagnostics Technician — Residential Appliances and Refrigeration

About the opportunity (Akron, NY)
We’re looking for a hands-on problem solver who enjoys in-home service work and clear communication with customers. You’ll diagnose and fix a wide range of residential appliances and refrigeration units while maintaining high standards of safety and documentation.

Impact you’ll make Diagnose issues and complete repairs on refrigerators, washers, dryers, and ovens.

Conduct preventative maintenance and inspections to ensure reliable operation.

Explain repair findings, timelines, and care tips to customers.

Record parts used and services completed with precision.

Keep skills sharp by learning new appliance technologies and repair techniques.

Collaborate with peers to solve complex technical problems.

Work safely and respectfully within customers’ homes.

What sets you up for success

High school diploma or equivalent; formal technical training in appliance repair is beneficial.

Background as an appliance repair technician or similar field role.

Strong diagnostic, troubleshooting, and problem-resolution skills.

Clear, courteous communication and customer service orientation.

Ability to work independently and manage a dynamic schedule.

Valid driver’s license and reliable transportation.

Familiarity with safety practices and industry regulations.

Proficiency with soldering/brazing.

Why this role Every service call is a chance to restore comfort and convenience for a customer. If you’re ready to bring technical know-how and a helpful attitude to homes across Akron, NY, we’d like to meet you.