Senior Field Operations Manager – Restoration

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time CLERICAL LYNBROOK, NY - Exit Mold, Lynbrook, NY, US

Salary Range: $ To $ Annually

Exit Mold has been helping property owners recover from environmental and property damage for more than 25 years. Serving the New York metro area and New Jersey, we specialize in mold remediation, water and flood damage restoration, lead removal, fire damage restoration, and environmental services.

Our certified team is committed to providing fast, thorough, and professional service while maintaining the highest standards for safety and regulatory compliance.

Exit Mold is seeking an experienced Senior Field Operations Manager to provide hands-on leadership, technical expertise, and operational support across our restoration and environmental field operations.

This is a senior-level, field-based leadership position responsible for supporting restoration teams, overseeing complex water mitigation projects, providing technical guidance, and ensuring consistent quality, safety, and operational performance.

You will serve as a key technical resource for field employees and subcontractors while working closely with the Director of Operations, Project Managers, Dispatch, and company leadership to ensure projects are properly assessed, documented, coordinated, and executed.

The ideal candidate brings extensive hands-on restoration experience, strong technical knowledge of water mitigation and structural drying, and a proven ability to lead and develop field teams.

This is not a desk-based management position. We are looking for an experienced restoration leader who is comfortable working in the field, troubleshooting complex losses, coaching employees, and taking ownership of operational challenges.

Field Leadership & Team Development

Provide daily leadership, technical direction, and operational support to restoration field teams and remediation subcontractors.

Coach and mentor field personnel on job assessments, scoping, documentation, safety, quality, and proper restoration practices.

Establish clear expectations, communicate priorities, and monitor field performance.

Identify training opportunities and provide hands-on instruction to improve technical capabilities and operational consistency.

Troubleshoot complex field challenges and provide practical solutions.

Promote accountability, teamwork, and consistent execution across field operations.

Assess residential and commercial water losses and determine appropriate scopes of work, drying strategies, equipment requirements, and project plans.

Conduct and review moisture mapping, structural drying plans, and documentation of affected areas and materials.

Provide technical guidance on equipment selection, placement, monitoring, and drying progression.

Ensure appropriate work orders or contracts are obtained before work begins.

Complete or review project surveys, photographs, and 360° Docu Sketch documentation
.

Partner with Project Managers to coordinate job assessments, field execution, quality control, and project completion.

Identify potential project complications early and recommend effective solutions.

Ensure restoration work follows applicable industry standards, company procedures, and safety requirements.

Environmental Inspections & Compliance

Conduct, oversee, and review environmental inspection activities, including dust wipe sampling and paint chip sampling, within the scope of required training and authorization.

Ensure environmental samples are properly collected, labeled, documented, and submitted according to company procedures.

Operate XRF equipment when required and appropriately trained and authorized.

Review inspection findings and communicate appropriate next steps to management and project teams.

Maintain accurate inspection records and documentation.

Support compliance with applicable environmental, safety, and regulatory requirements.

Emergency Response & Technical Support

Respond to urgent or complex restoration situations requiring senior-level technical or supervisory assistance.

Support initial emergency assessments, equipment planning, placement, and setup when needed.

Provide hands-on assistance with high-priority or technically challenging restoration projects.

Help ensure emergency response equipment and necessary supplies are available and…