Residential Plumber

Residential Plumber We are seeking a dedicated Residential Plumber to join our established and growing team. As a valued member of our organization, you will have the opportunity to work in a supportive environment where your skills are appreciated, and your professional growth is encouraged. Our company is recognized for its commitment to providing top-notch plumbing services, and we pride ourselves on fostering a workplace where employees can build long-term careers.

Working with us means becoming part of a team that values expertise, reliability, and a customer-focused approach. As a Residential Plumber, you will be responsible for diagnosing, repairing, and maintaining residential plumbing systems. Your role will involve direct interaction with customers, helping them make informed decisions about their plumbing needs while delivering high standards of workmanship and service. This position offers the opportunity to gain hands‑on experience with advanced tools and technology, as well as ongoing training to support your career advancement.

Our team operates in Tonawanda, a community known for its welcoming atmosphere and access to a range of amenities, making it an appealing place to live and work.

The Residential Plumber is responsible for providing expert plumbing services to residential customers. This includes diagnosing issues, performing repairs, maintenance, and installations, and ensuring all work meets industry standards. The role requires excellent communication skills to interact with customers and colleagues, a commitment to safety, and the ability to work independently or as part of a team. The position offers a stable work environment with opportunities for skill development and career growth.

• Diagnose and repair residential plumbing systems, including pipes, fixtures, water heaters, and drains.
• Provide clear explanations to customers about plumbing issues and recommend solutions.
• Maintain regular communication with dispatch, management, and installation teams to ensure efficient workflow.
• Keep company vehicle clean and organized, ensuring inventory is up to date and stocked with necessary parts and tools.
• Complete all required paperwork accurately and promptly.
• Participate in the on‑call rotation to respond to emergency plumbing requests as needed.
• Maintain a professional appearance and uphold company standards in all customer interactions.
• Adhere to safety protocols and industry regulations at all times.
• Participate in ongoing training and development opportunities provided by the company.
• Obtain and maintain required certifications with company support if necessary.

• Competitive compensation commensurate with experience.
• Bonus and commission opportunities based on performance.
• Comprehensive benefits package including medical, dental, vision, and life insurance.
• Paid time off and paid holidays for work‑life balance.
• 401k retirement plan with company matching contributions.
• Company‑provided vehicle for work‑related tasks.
• Latest technology, including a company‑supplied iPad and access to integrated software solutions.
• Access to state‑of‑the‑art parts and supplies for plumbing jobs.
• Paid training and opportunities for professional development.

• Three to five years of experience in residential plumbing or a related field preferred.
• Journeyman Plumber certification is preferred but not required; willingness to obtain certifications with company support.
• Proficiency with service management software such as Service Titan is highly desirable.
• Strong attention to detail and ability to manage multiple tasks simultaneously.
• Excellent problem‑solving skills and mechanical aptitude.
• Effective verbal and…