Case Manager

Join our team as a Case Manager at The Salvation Army USA Eastern Territory
.

The role of the Case Manager is to assess eligibility for housing related practical assistance services. They will provide individual and family case management, supportive counseling, advocacy, life skills education and referrals to other community and mainstream resources to aid in securing and maintaining safe, affordable housing and a stable living situation for the people we serve in our Community!

Responsibilities:

• Conduct intake, evaluations and assessments of prospective clients.
• Work collaboratively with clients to develop individualized service plans.
• Provide brokerage, networking, advocacy and referrals to youth service agencies and programs.
• Carry out individual client sessions, home visits and agency visits.
• Offer counseling and contact to family members where appropriate.
• Maintain statistical accountability and fulfill contractual obligations associated with applicable funding sources.
• Assist with outreach activities as requested or when appropriate.
• Act as team member and collaborate with other agency programs.
• Maintain all written information for complete case records.
• Demonstrate cultural competence, as well as integrate understanding into daily responsibilities and participate in meeting the objectives of The Salvation Army, Syracuse Area Services Strategic Plan.

Qualifications:

• Bachelor’s degree in human services preferred. Equivalent education and experience will be considered.
• Experience with word processing, data base entry, internet and Microsoft Excel preferred.
• Professional position includes expectation that a flexible work schedule be maintained according to individual client needs including late afternoon/evening hours as needed.
• Must have strong time management skills and have the ability to work independently.
• Must have a NYS Drivers License that meets The Salvation Army insurance requirements.

Equal Opportunity

Employer:

The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity,

Compensation: $23.50-$25.00 per hour, 40 hours per week, 5 days per week.