Case Manager

Job Details

Title: Case Manager

Unit: MOC-J Emergency Transitional Housing Program

Report to: Program Director

Job Location: Freedom House 4 (Brownsville, Brooklyn) - Brooklyn, NY 11211

Salary Range: $27.47 - $30.22 Hourly

Position Type: Full-Time Non-Exempt

Status: Full Time;
Regular;
Non-Exempt

Days/

Hours:

Monday – Friday, 9am – 5pm

Location: 381 Rockaway Avenue, Brooklyn, NY 11212

Organization Overview: The Fortune Society, Inc. (Fortune) has been working for over 57 years in service to our mission: to support successful reentry from incarceration and promote alternatives to incarceration, thus strengthening the fabric of our communities. The organization has evolved into one of the nation’s preeminent reentry and justice-informed service organizations, providing formerly incarcerated people with the skills and wrap‑around services needed to break the cycle of crime and incarceration and to build productive lives in their communities.

Fortune has grown steadily over the years to an agency with close to $90 million in annual budget with just under 600 staff. We anticipate that we will keep growing, both in size and depth of service. Fortune has a dual mission: both advocacy and service. The advocacy portion of our mission focuses on building a more just criminal legal system and reducing the barriers to reentry into society.

The service side of Fortune has evolved to encompass a broad range of programs that started with employment and education and now includes a robust array of services, among them: alternatives to incarceration, supervised release, court advocacy, discharge planning within correctional facilities, licensed substance use and mental health treatment, a housing continuum ranging from emergency and transitional through permanent congregate and scattered site housing, assistance in obtaining benefits, a care management unit, HIV services, a food and nutrition program, and an arts program.

Each service we provide is informed by the needs of the population we serve. Fortune currently serves approximately 14,000 people a year. Our participant population mirrors the incarcerated population in being approximately 85% male and over 90% people of color. Our program models are recognized, both nationally and internationally, for their quality and innovation. We have locations in Brooklyn, The Bronx, Manhattan and Queens.

The Case Manager will be responsible for screening, assessing, counseling, and linking homeless and formerly incarcerated participants with mental illness, substance use, and/or HIV/AIDS histories to appropriate transitional and permanent housing.

Mission, and Fit: Embodies Fortune’s mission and values and will be an effective member of the team in furthering both. The candidate should exhibit compassion and understanding for our participants (wherever they are in their re‑entry process) and embrace Fortune’s core cultural value so that none of us should be measured against the worst things we have done.

Communication: Case Manager must actively listen to participants to fully understand their housing needs, concerns, and potential barriers. This skill is essential in building trust, ensuring appropriate referrals, and developing effective housing plans tailored to everyone’s situation.

Resourceful: Case Manager should possess a strong understanding of a wide range of housing programs, subsidies, and resources, including those offered by government agencies and non‑profit organizations. This knowledge enables them to guide participants through the housing process, make appropriate referrals, and advocate effectively on their behalf.

Engagement: Demonstrates active listening skills by using empathy and reflection to effectively engage a diverse client population. Apply high‑quality, evidence‑informed engagement strategies to address client needs, while exhibiting strong interpersonal skills and the ability to build meaningful connections.

• Conduct intake interviews and needs assessments of newly released individuals and clients eligible for transitional housing services
• Create individualized treatment plans for…