Residential Specialist - Homeless Families

Residential Specialist - Homeless Families

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Urban Resource Institute (URI) is a dynamic, innovative, and well-respected organization founded in 1980 that transforms the lives of domestic violence survivors and homeless families through safe shelter and comprehensive services; delivers prevention and intervention programs that break cycles of violence and poverty; and actively works for sustainable systemic change. URI is the oldest licensed provider of domestic violence (DV) shelter and services in New York State, and is the largest provider in the United States of DV shelter services, as well as a leading provider of shelter and services for homeless families.

URI has a deep commitment to diversity, equity, and inclusion among leadership, staff, and clients at residential and non‑residential sites across New York City.

The Residential Specialist is responsible for direct service provision to residents. The Residential Specialist provides assistance and support to families with children residing in DHS facilities. Successful candidates must have strong time management skills, be flexible and creative, and must be willing to support clients in a wide range of tasks and activities. Individuals must demonstrate sensitivity to issues related to homelessness.

$34,307

• Support clients to complete their activities of daily living
• Work directly with individual to develop and achieve meaningful life goals
• Document information and assist in tracking data with logs and reports
• Maintain professional communication with other program staff
• Provide support and direct care to clients, and help to maintain a safe and clean living/working environment
• Transport clients to activities and appointments
• Maintain a safe and secure facility
• Attend staff meetings and trainings as requested
• Respond to requests from residents
• Meet regularly with team
• Understand and follow emergency procedures, including fire procedures
• Sort and organize donations of food, clothing, etc.
• Conduct room checks as needed
• Assist with intake procedures as directed
• Distribute household supplies
• Keep activity logs
• Assist with bed utilization by helping with apartment preparation and cleaning
• Crisis intervention, mediate between residents when necessary
• Childcare
• Perform other duties as assigned by the Social Work Supervisor

• High School Diploma with at least 1 year of experience in a residential shelter

• Familiarity with DHS regulations and DHS Cares Reporting preferred
• Demonstrated ability in delivering client services including communication and listening skills, understanding of human interaction and personality development, ability to write and record case documentation, and demonstrated skills in group counseling
• Computer-literate and knowledge of Microsoft Office Applications
• Flexibility of schedule as needed
• Excellent written and verbal skills

At URI we are committed to cultivating an inclusive work environment. We actively seek a diverse candidate pool and encourage candidates of all backgrounds and abilities to apply. URI offers equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category under federal, state and local law.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Sales and Management
• Industries:
  Non-profit Organizations