Case Manager, Bronx Grove

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Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in:
Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe.

Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

Bronx Grove is a building which was developed and is operated by CAMBA Housing Ventures. The project has 323 total number of dwelling units; 194 units will be supported by social services. There will be an onsite superintendent. The unit distribution is 97 ESSHI units and 97 NY 15/15. CAMBA, Inc. is the on-site services provider. Sixty‑one apartments, 60% of the units in the building, will be master‑leased by CAMBA and will house chronically homeless single adults and families who, the heads of households, are diagnosed with chronic health conditions.

The remaining 129 units are occupied by community residents, who may require some services.

Reports To: Program Manager

Location: 261 East 202nd street Bronx NY 10458

• Maintain professional relationships with clients and compliance with HIPAA regulations.
• Practice Universal Precautions/Standard Protocol & Procedures.
• Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.
• Review all documentation establishing tenants' eligibility for program and make file copies.
• Create and maintain tenant files.
• Conduct initial intake and assessment of tenants and tenants' families' needs and periodic re‑assessments.
• In collaboration with tenants, prepare initial and periodic revisions of independent living plans including short‑term and long‑term tenant goals.
• Assist tenants in attaining their goals by identifying and locating community resources for tenants and by making referrals to appropriate services both within and outside CAMBA.
• Work with tenants to break through barriers to tenant goals and to assist tenants in advocating for themselves and in moving toward self‑sufficiency.
• Conduct group sessions and/or workshops to assist tenants with independent living skills.
• Recommend and implement strategies to persuade tenants to participate more fully in this process.
• Monitor tenants' progress toward their goals via regularly scheduled telephone contact and/or face‑to‑face visits, and document via progress notes.
• Participate in case conferences.
• Follow‑up with tenants and with referral organizations regarding tenant contact and progress with referral organization.
• Provide all required information for weekly/monthly/quarterly/annual reports.
• May recommend closing of cases in which tenants have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost‑to‑service); or, (c) have become ineligible for services (e.g. moved out of building).
• May act as tenant liaison/tenant advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc.
• May schedule appointments for tenant with referral organizations.
• May escort tenants to appointments (educational, medical, social service, etc.)
• May assist tenants in completing applications for benefits and entitlements, and may process applications on tenants' behalf.
• May follow‑up with tenants for a period of time after successful completion of their primary goals to assure tenant…