Aftercare Specialist – Rapid Rehousing

About Us

Anthos|Home is an innovative nonprofit transforming the way New York City residents with housing subsidies locate and secure stable housing. Modeled after Brilliant Corners in California, Anthos|Home streamlines the apartment search, approval, and move-in processes while addressing gaps in the NYC voucher housing system. We aim to be a game-changer for New Yorkers who are unhoused or at risk of homelessness.

Anthos|Home is seeking an experienced social worker to serve in the new role of Aftercare Specialist – Rapid Rehousing. The Aftercare Specialist – Rapid Rehousing (RRH) will work in a team reporting to the Aftercare Supervisor – Rapid Rehousing. In this role, the Aftercare Specialist – RRH will be responsible for working with Participants throughout their program enrollment to ensure housing stability before, during, and after placement.

The Aftercare Specialist – RRH will conduct needs assessments for all Participants, working with the household to address goals related to education, employment, health, and mental health. The Aftercare Specialist- RRH is the primary point of contact for Participants from referral through housing and aftercare and should also work closely with the Participant’s support network including the Aftercare Supervisor – RRH, the Aftercare Associate — Opportunity Navigator, and the Property Provider, as needed.

• Assess immediate needs of clients and make appropriate referrals to prepare to be rapidly rehoused and to support stabilization in permanent housing.
• Identify participant strengths and barriers to stability and assist participants in reducing barriers and linking to resources and services.
• Provide aftercare, case management, and advocacy services to participants, including proactive follow-up home visits to ensure stability and further progress toward self-sufficiency; this includes support, advocacy, reducing isolation, listening, problem-solving, and identification of resources.
• Biweekly contact by phone, in addition to quarterly in-person in-unit contact once participant is housed to ensure general overall safety and wellness of the participant.
• Provide referrals to community resources, as needed, for issues related to mental health, wellness, legal, and other areas of support.
• Attend meetings and case conferencing as needed to ensure collaborative supports are being provided to participants to ensure stability.
• Respond to emergencies during normal business and after hours, participating in the on-call roster for all of Anthos|Home participants and property providers.
• Maintain thorough and accurate progress notes and correspondence while maintaining the confidentiality of program participants, staff, and organizational information at all times.
• Complete tasks and provide support within the aftercare team on an ad hoc basis.

The ideal candidate for Aftercare Specialist – Rapid Rehousing is someone who enjoys working with youth and people of all backgrounds. A bachelor’s degree in Social Work or a related field, and/or 4-6 years of experience working with people in the housing and human service sector is required.

• Bilingual in Spanish/English.
• Excellent interpersonal skills.
• Familiarity with the NYC housing market and voucher system.
• Excellent verbal, written, and communication skills.
• Willingness to travel and make regular visits in the community.
• Ability to use public transportation or meet the same travel requirements with reasonable accommodation.
• Ability to ascend/descend stairs, as some work locations may not have accessibility to an elevator, or meet the same requirements with reasonable accommodation.
• Experience with community-based outreach.
• Experience working with youth a plus.
• Ability to utilize critical thinking skills in decision-making situations, good organizational, data analysis, and record-keeping skills, and good independent judgment.
• Proficiency in MS Word, Salesforce, Excel, and PowerPoint, and familiarity with online data systems, bonus if candidate has experience with Salesforce or Eccovia.
• Passion for the mission of the organization.
• Ability to work in a diverse environment.