Community Technician - Wanda Patterson

Community Technician - Wanda Patterson

Duties & Responsibilities

• Assist in monitoring a residential program for individuals experiencing homelessness, with a focus on maintaining a safe environment.
• Engage clients in an approachable and empathetic manner while conducting rounds and addressing individual needs.
• Manage conflict or challenging behaviors with self‑awareness, emphasizing safety and building trust.
• Screen residents and visitors at the front door, creating written documentation such as logbook entries, incident reports and progress notes.
• Manage inventory for supplies, maintain fire safety drills and logs, and provide emergency first aid/CPR assistance/NARCAN when needed.
• Assist with inspections and audits.
• Escort clients and serve meals as needed and help maintain an orderly and clean facility.

Hours

Full‑time, 37.5 hours per week.

Qualifications

• High School diploma or GED required.
• CPR certification or the ability to obtain certification required.
• NYC Fire Safety Guard certification or the ability to obtain certification required.
• NYC Fire Safety Coordinator certification preferred; willing to attempt acquisition.
• Security guard license preferred; willing to attempt acquisition.
• Food Handler certificate preferred; willing to acquire.
• TB clearance when required.
• Experience working with individuals experiencing homelessness preferred; effectively communicate, maintain professional boundaries, basic computer literacy required.
• Bilingual abilities a plus.
• Vaccination preferred but not required.

MAKE AN IMPACT

At Bowery Residents' Committee, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self‑sufficiency, and restoring hope and dignity. Each staff member makes heroic contributions, provides vital services in times of crisis, and grows personally and professionally.

Benefits

• Competitive health and dental plans, including coverage for spouse, domestic partner and dependents.
• A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time; 403(b) pension plan with matching benefit paid by BRC.
• Tuition assistance and many training opportunities for career development.
• Flexible spending accounts (FSAs) available for pre‑tax dollars for healthcare, transit and childcare.