Transit System Outreach Specialist - Transit
Listed on 2026-01-12
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Social Work
Community Health, Mental Health
Location: New York
O6 - Transit System Based Outreach Specialist - Transit - Thursday-Monday 10pm-6:30am
Join to apply for the O6 - Transit System Based Outreach Specialist - Transit - Thursday-Monday 10pm-6:30am role at Bowery Residents' Committee
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Join to apply for the O6 - Transit System Based Outreach Specialist - Transit - Thursday-Monday 10pm-6:30am role at Bowery Residents' Committee
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Duties/Responsibilities
Responsible for providing direct outreach, vulnerability screening, escort, and referral services for all homeless individuals encountered in the field during their shift. Also responsible for recording and maintaining accurate statistical data on all individuals approached and referred as well as case-record management of clients receiving longer-term services. Recognize the signs and symptoms of mental health and substance abuse issues and gain a working knowledge of all available services.
Duties/Responsibilities
Responsible for providing direct outreach, vulnerability screening, escort, and referral services for all homeless individuals encountered in the field during their shift. Also responsible for recording and maintaining accurate statistical data on all individuals approached and referred as well as case-record management of clients receiving longer-term services. Recognize the signs and symptoms of mental health and substance abuse issues and gain a working knowledge of all available services.
In addition, Transit System Based Outreach Specialists will spend the majority of outreach to homeless individuals at end of the line stations with a high level of collaborative joint outreach operations with various external agencies. Related Duties as assigned.
Hours
Full-time 37.5 hours per week
Qualifications
Associates or Bachelor's degree required or demonstrated equivalent experience in lieu of degree. Will also consider current BRC employees in Community Technician, Program Aide, and other comparable positions with a minimum of 6 months of continuous employment. Must have strong interest in working in direct services to the homeless and/or mentally ill and substance abusing populations. Valid state driver's license required.
Good writing skills to provide an adequate written description of client interactions. Basic computer literacy required. Recognize the signs and symptoms of mental health and substance abuse issues and gain a working knowledge of all available services. Ability to speak Spanish desirable. First Aid/CPR certification or the ability to pass test to acquire these credentials required.
MAKE AN IMPACT
Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity.
Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. BRC is committed to a safe and healthy workplace: we provide PPE to all employees and enforce temperature monitoring and physical distancing best practices across our programs.
Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city.
Program Description
Jointly funded by the Department of Homeless Services and the Metropolitan Transportation Authority, BRC's Transit Homeless Outreach staff members operate throughout the transit system 24 hours a day. Through this program, which BRC has operated since 2005, BRC provides outreach and case management services to humanely assist homeless…
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