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Outreach Specialist - PENN

Job in New York, New York County, New York, 10261, USA
Listing for: Bowery Residents' Committee
Full Time position
Listed on 2026-01-12
Job specializations:
  • Social Work
    Community Health, Mental Health
  • Non-Profit & Social Impact
    Community Health, Mental Health
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Position: Outreach Specialist - PENN - Tuesday-Saturday 3pm-11:30pm
Location: New York

Overview

Join to apply for the Outreach Specialist - PENN - Tuesday-Saturday 3pm-11:30pm role at Bowery Residents' Committee

Responsibilities
  • Responsible for providing direct outreach, escort, and referral services for all homeless individuals encountered in the field during their shift. Also responsible for recording and maintaining accurate statistical data on all individuals approached and referred as well as case-record management of clients receiving longer-term services. Recognize the signs and symptoms of mental health and substance abuse issues and gain a working knowledge of all available services.

    Related duties as assigned.
Hours

Full-time 37.5 hours per week

Qualifications
  • Associates or Bachelor's degree required or demonstrated equivalent experience in lieu of degree. Will also consider current BRC employees in Community Technician, Program Aide, and other comparable positions with a minimum of 6 months of continuous employment. Must have strong interest in working in direct services to the homeless and/or mentally ill and substance abusing populations. Valid state driver's license required.

    Good writing skills to provide an adequate written description of client interactions. Basic computer literacy required. Recognize the signs and symptoms of mental health and substance abuse issues and gain a working knowledge of all available services. Ability to speak Spanish desirable. First Aid/CPR certification or the ability to pass test to acquire these credentials required.
Benefits
  • Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents.
  • A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC.
  • Tuition assistance and many training opportunities for career development.
  • Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.
Program Description

Jointly funded by the Department of Homeless Services and the Metropolitan Transportation Authority, BRC's Transit Homeless Outreach staff members operate throughout the transit system 24 hours a day. Through this program, which BRC has operated since 2005, BRC provides outreach and case management services to humanely assist homeless individuals to permanently relocate from MTA properties. Due to a recent expansion, BRC has many new outreach positions available.

The program serves the New York City metropolitan area, including the boroughs of Manhattan, The Bronx, Brooklyn and Queens. Clients of Transit Homeless Outreach are engaged and assessed with the goal of connecting them with housing and essential services.

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