Shift supervisor, Social Work

Shift Supervisor – Volunteers of America‑Greater New York

Volunteers of America‑Greater New York (VOA‑Greater New York) is an anti‑poverty organization committed to ending homelessness in the New York area by 2050. We operate over 60 programs across Manhattan, Northern New Jersey and Westchester County, supporting families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs, and others, including a special education preschool program.

Position:
Shift Supervisor (Paul Hotel Family Shelter – an emergency family shelter located in Manhattan).

Location:

New York, NY 10001.

• High school degree or GED preferred, with at least one year of relevant experience.
• Valid state driver’s license with a safe driving record that meets agency policy preferred.
• Ability to communicate professionally (oral and written) with Spanish‑speaking clients preferred.

• CPR/First Aid
• Front Handler’s Safety Certification

• Supervise all front desk staff activities to ensure adherence to policy and procedures, and ensure proper documentation.
• Monitor building safety and conduct scheduled rounds of assigned areas to safeguard clients and property.
• Oversee client participation in daily program activities and provide optimal customer service.
• Arrange and transport clients to appointments, escort clients to assigned apartments, and distribute linens and supplies. Drive agency vehicles to transport clients, if assigned.
• Accept new clients in the electronic records database.
• Provide emergency response, including crisis management, first aid, CPR and fire response as needed.
• Complete Incident Reports as outlined by the Program Manual and Funder guidelines.

• Medical, Dental and Vision Coverage
• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday

Benefits for part‑time employees may vary.

To learn more about Volunteers of America‑Greater New York, visit https://(Use the "Apply for this Job" box below)..

VOA‑Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!