Residential Aide; Monument

Organization Overview:

The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City’s leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults through-out Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families.

The Isaacs Center focuses primarily on the needs of children and low‑income families, out‑of‑school and out‑of‑work youth, and aging New Yorkers. We operate at community centers located in the neighborhoods of East Harlem and Yorkville, and seek to deliver programs that are impactful, innovative, and intergenerational.

Goddard Riverside invests in people and strengthens community, serving more than 20,000 people throughout New York City with a variety of programs for all ages. We work within a social justice framework to create a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. Goddard’s newest endeavor will be a transitional site for adult families.

This site will be a place where families can feel safe, receive resources and supportive services, while becoming acclimated to, and part of, the community. The Monument is an emergency capacity transitional site located in Manhattan in the Upper West Side.

RA team will ensure clients are getting acclimated to their living situation, following rules & regulations of the site, and assist in monitoring the residence. Residential Aid staff are the first welcoming face new residents are greeted by!

Tuesday‑Saturday 3pm‑11pm (35 hours a week)

$35,000‑$43,000

• Bilingual: $40,500‑$43,000
• Non‑bilingual: $35,000‑$40,000

• Complete regular and routine resident and facility checks to ensure that residents are not at risk and that facility management is aware of potential hazards (leaks, fire, destruction of property, etc.).
• Ensure compliance with all health, fire, and safety codes, ensure timely handling of all violations, prevent violations whenever possible.
• Assist in the monitoring and development of residents’ daily independent living skills.
• Cultivate professional and positive relationships with residents.
• Utilize evidence‑based practice models including person‑centered planning, motivational interviewing, trauma‑informed care, culturally aware, and strengths‑based approaches.
• Co‑facilitate and participate in resident groups.
• Perform and document all daily room and bed inspections are taking place.
• Manage operations desk: ensure documentation of client whereabouts, answer phones when necessary.
• Work collaboratively with building staff to assist tenants and ensure tenant safety.
• Document incidents onsite in CARES and send to Goddard Incident Report Committee.
• Report any concerns on quality service deliverables to management in a timely manner.
• Monitor common areas to ensure proper usage.
• Conduct intakes during evenings, overnights, and weekends as needed.
• Document in CARES intake system and ensure all clients are admitted in a timely fashion.
• Provide daily food service and ensure food delivery is stored immediately.
• Help maintain the cleanliness of the building and monitor common areas.
• Participate in staff meetings where resident issues, operations, policies, procedures, and program outcomes are discussed.
• Work some holidays to ensure proper coverage of residence.
• Other duties as assigned.

• High School Diploma or GED required.
• Residential Aide experience required, but not limited to a shelter/residential setting.
• Fluency in English and any language required to effectively meet the linguistic needs of our diverse resident community is essential.
• Food Protection Certificate will be required during first few weeks of hire.
• F‑02 certification not…