Manager, Birth Parent Services

Manager, Birth Parent Services

Annual salary range: $62,000-$75,000, commensurate with experience. Position is in‑person.

• Provide options counseling to pregnant and postpartum women considering adoption for their newborns and young children.
• Visit clients in hospitals and at home, as needed.
• Represent the agency at hospitals, discharge babies from hospitals to the agency’s interim care program, and facilitate selection of and meetings with adoptive parents.
• Assist in placement and/or return of infants, participation in adoptive placement and reuniting infants with their biological families.
• Determine client’s need for services and make referrals to resources outside of the agency.
• Gather bi‑psycho‑social background information, formulate assessments and write psychosocial histories.
• Write case notes in client database and maintain up‑to‑date case records.
• Educate clients on best practices in adoption, guide clients in planning (hospital plans, matching, legal documents, post‑surrender contact plan).
• Provide therapeutic counseling to individuals and families.
• Provide short‑term supportive counseling to clients who have placed a child.
• Answer birth parent inquiry calls to the agency’s toll‑free telephone line.
• Actively participate in weekly supervision with direct supervisor.
• Perform any other department or agency‑related duties or special projects as directed by supervisor.
• Provide birth parent outreach, education and training to professionals at local hospitals, clinics and social services.

• MSW from an accredited school of social work.
• Minimum of two years MSW experience.
• NYS license to practice social work.
• Valid driver’s license and clean driving record.
• Experience in adoption and/or pregnancy counseling preferred; at least one year of counseling required.
• Spanish speaking a plus.

• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Knowledge of completing case notes in a database environment.

• Strong organizational skills and ability to meet tight deadlines.
• Ability to multitask; strong execution skills; thorough follow‑through and attention to detail.
• Excellent oral and written communication and presentation skills.
• Ability to work collaboratively with various departments and independently at satellite office locations.

Spence‑Chapin offers a competitive benefits package that includes full health benefits, generous PTO and holiday schedule, HRA & FSA plans, life insurance, retirement plan with employer contribution, paid maternity/paternity/adoption leave, commuter benefits, and more.

Spence‑Chapin is a non‑profit organization based in New York City that has been providing adoption services and support for more than 110 years. We believe that every child deserves a family, and we work fiercely to advocate for children in need of a permanent, loving home. Over our history, we have served more than 25,000 children, women, and families through our comprehensive domestic and international adoption programs, birth parent services, well‑being services, and international humanitarian aid.

Mid‑Senior level

Full‑time

Management and Manufacturing