Case Manager

Case Manager
Children's Rescue Fund

This range is provided by Children's Rescue Fund. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$43,000.00/yr – $45,000.00/yr

Provide direct case management services including assessment, counseling, crisis intervention, referral, and advocacy to ensure an effective social service support plan is in place to enable the successful relocation of families to permanent housing.

• Utilizing the Department of Homeless Services (DHS) - Client Assistance and Re-housing Enterprise System (CARES) complete family’s intake assessment, service plan/independent living plan, housing, next step conferences/transfers, incident reports, progress notes, etc.
• Using the DHS CARES system to review accessible information from Human Resource Administration, Administration for Children Services, Department of Probation, Department of Homeless Services, etc.
• Ensuring that all information is updated in the system in a timely fashion as required by DHS.
• Providing advocacy and referral services to ensure clients receive appropriate benefits, entitlements and services thereby enhancing their transition to permanent housing while minimizing the length of time families are homeless.
• Coordinating services, as needed, to stabilize the family unit, deal with problems of substance abuse, or improve housekeeping, parenting and money management skills so the goal of permanent housing may be realized.
• Assessing and identifying the clients' needs, formulating appropriate plans of service, monitoring and documenting progress of service plans and documenting all significant interactions with or on behalf of the clients to ensure the clear, effective delivery of service to families and the provision of high‑quality social services that are in compliance with the State, City and Agency regulations.
• Developing and maintaining appropriate helping relationships with the families to assist them in making the most of their residency at the facility and facilitate their active involvement in the achievement of service goals.
• Providing appropriate individual counseling and crisis intervention services to families to help stabilize and minimize the negative impact of the family's displacement.
• Maintaining familiarity with off‑site and on‑site program resources for homeless families and referring families to appropriate resources to ensure that they receive the most beneficial services.
• Facilitating groups, as designated, to address family issues, enhance life skills, and assist families in achieving self‑sufficiency and a successful transition to permanent housing.
• Coordinating client services provided by other social services staff to ensure that families receive the necessary and appropriate services in a timely fashion and to ensure compliance with State and City regulations.
• Facilitating effective communication among staff, both within the Casework Unit and with other staff members. Ensuring the timely and accurate transfer of relevant information to administrative staff, such as client admission and discharge and changes in public assistance cases to ensure the smooth functioning of the family and compliance with numerous regulatory agencies.
• Performing other duties and special projects as assigned and required including serving on‑call for a one‑week period each quarter.
• Assisting in the transferring clients in and out of the program, when required.

• Facilitating effective communication with other staff within an interdisciplinary context, participating in and contributing to staff meetings and the development of policies and procedures.
• Participating in training and staff‑development activities to acquire and maintain both interpersonal and operational skills necessary for successful job performance.
• Maintaining frequent interaction with diverse clients to assess and respond to their needs.
• Collaborating with and guiding volunteers who provide assistance in the facility.
• Maintaining regular contact with other program and…