Case Manager

Overview

Join to apply for the Case Manager role at Osborne Association
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The Osborne Association serves individuals, families, and communities affected by the criminal justice system. Through our programs, we offer opportunities for people to heal from and repair harm, restore their lives, and thrive. We challenge systems rooted in racism and retribution and fight for policies and practices that promote true safety, justice, and liberation. Osborne is opening its first transitional housing and reentry program, The Fulton Community Reentry Center (Fulton).

Fulton will provide 140 beds of transitional reentry housing to formerly incarcerated men who would otherwise be homeless after discharge from a correctional facility. Fulton will also provide onsite reentry services, including case management, benefits enrollment, employment, health, and substance use disorder treatment. The facility operates 365 days on a 24-hour basis daily, including evening and weekend hours (some positions will require non-traditional work hours).

This is an on-site full-time position with scheduling flexibility, including weekends and evenings. Scheduling is subject to change depending on program needs. Salary range: $27.47-$28.02 hourly.

• Provide direct client services, including intake, engagement, assessment, service plan development, referral, advocacy counseling, exit summaries, and follow-up
• Manage a caseload for a diverse client population, which may include accompanying clients to and from appointments as well as other partners/resources in the community
• Monitor and document client progress toward service plan goals
• Document all interactions with, or on behalf of clients
• Maintain familiarity with program resources available on and off-site
• Provide group counseling as assigned by the Director of Social Services
• Coordinate client services with other social services, mental health, medical, employment, educational, and other providers
• Conduct regular case conferences with clients and service providers as required
• Report to and meet with supervisor on a bi-monthly basis
• Ensure adherence to all required regulations and DHS policies and procedures
• Provide crisis intervention and stabilization as needed in the program
• Flexibility in scheduling, including weekends and evenings
• Perform other tasks as assigned

• Associate’s degree in social work or another related field; or High School Diploma or equivalent with two additional years of case management experience
• One year of case management or relevant work experience

• Engaging personality and detail-oriented skills
• Strong oral and written communication, time management, and organizational skills
• Ability to work some evenings and occasional weekends as needed
• Knowledge of CARES, MS Word, Excel, and database management
• Familiarity with community resources
• Ability to travel locally
• Flexible schedule due to weekend and evening availability
• Problem solving, decision making, conflict resolution, and listening skills
• Ability to stay calm in crisis situations
• Proven ability to work collaboratively with diverse groups
• Ability to handle multiple tasks effectively under pressure

Generous benefits including four weeks vacation, tuition reimbursement, flexible work schedule, medical, dental, and vision insurance, and a 403(b) plan with company match. Career development through ongoing training and individual development plans. The Osborne Association is an EEO/Affirmative Action employer and a VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, unemployment status or any other protected category.

The organization takes affirmative action to advance employment for minorities, women, protected veterans, and individuals with disabilities. Please include a cover letter with your application. We are not able to respond to every application due to volume. No phone calls. Salary is based on commensurate experience and other qualifications.