Senior Supervisor

Overview

At The New York Foundling, we trust in the power and potential of people, and we deliberately invest in proven practices. From bold beginnings in 1869, our New York‑based nonprofit has supported hundreds of thousands of neighbors on their own paths to stability, strength, and independence. We help children and families navigate through and beyond foster care, assist families struggling with conflict and poverty, support individuals with developmental disabilities, and provide access to quality health and mental health services—core to building lifelong resilience and wellbeing.

Together, our interrelated programs provide a whole‑person, whole‑family, and whole‑life approach that unlocks solutions for a lifetime.

As a Senior Supervisor, you will play a pivotal role in ensuring the safety of children and families. You will lead and mentor a team of employees and peers, driving their professional development, ensuring adherence to best practices, and ensuring the team meets their key performance indicators to promote staff morale and programmatic excellence.

• Support and assist the AVP with coverage when AVP is out of the office (including liaison with Admin and facilities on site issues and on‑site supervisory coverage) and provide training and shadowing to new supervisors being on‑boarded.
• Monitor monthly safety assessments to the homes of a child/youth in care, the foster/resource parent (1X monthly or as needed based on case circumstances/ACS or OCFS requirement), & natural parent (2X monthly) performed by the case planner or Parent Advocate mandated by NYF and our collaborative and governing partners (ACS and OCFS).
• Perform overall case management oversight by completing documentation of supervisory case reviews in Connections and through coaching case reviews with staff in unit to provide collaborative partnership in safety, permanency and well‑being assessments and to provide guidance and support to staff assigned to unit.
• Monitor timely submission of documentation of staff that supports providing evidence of safety, permanency and well‑being (progress notes, family assessment and service plans, permanency hearing reports in Connections) and meets city, state and federal casework contact requirements for meeting with children and families.
• Lead coordination, scheduling/invitation and follow‑up of all ITMs for the region. Support in facilitating ITMs when AVP is out of the office, attend case conferences with staff to facilitate collaborative assessments towards permanency and compliance with required mandates as set by NYF and city and state regulatory stakeholders.
• Monitor staff attendance to court appearances in compliance with court hearings as set by NYC Family Court System to assess, promote and advocate for safety, permanency and well‑being of families within the foster care system.
• Participate in required coaching sessions set within NYF Coaching and Mentoring model with supervisor to support professional growth, provide case management guidance and support.
• Attend trainings as identified by self‑and/or supervisor to promote professional growth, increase knowledge relating to working with children and families, increase skills to meet job requirements.

• Master’s degree needed in sociology, psychology, mental health or social work.
• Experience in working with children and families.
• Strong analytical and decision‑making skills.
• Adaptability and flexibility to changing policies and practices.
• Microsoft Office Tools proficiency.

Master’s degree from a U.S. accredited educational institution or credential evaluation for a non‑U.S. educational institution.

Mid‑Senior level

Full‑time

Management and Manufacturing (Individual and Family Services)

Individual and Family Services

Recruitment Tagline: Hiring Impact, Changing Lives Together

Salary Range: $79,535.67 + Education Additive + Language Additive + licensure