Case Manager Supervisor - Magnolia Gardens

Case Manager Supervisor – Magnolia Gardens

Join to apply for the Case Manager Supervisor – Magnolia Gardens role at Urban Resource Institute (URI).

Founded in 1980, Urban Resource Institute (URI) is the nation’s largest provider of domestic violence shelter services and a leader in supporting homeless families. Operating 24 shelters across New York City, URI provides 3,700 beds nightly in purpose‑built shelters that offer trauma‑informed services including counseling, childcare, case management, and more. URI’s Justice Initiatives extend support beyond shelter, offering programs in economic empowerment, legal advocacy, youth prevention, and abusive partner intervention.

URI also develops permanent affordable housing as part of its long‑term commitment to safety, stability, and healing.

The Case Manager Supervisor assesses mental and emotional functioning of residents and administers services for necessary treatment. They provide supervision to the Case Managers through case analysis, service planning and the supervisory process. They provide direct treatment services and issue referrals as needed.

$49,000

• Supervise Case Managers.
• Provide administrative and group supervision.
• Coordinate staff training, meetings, supervision, and professional development opportunities.
• Attend consortium meetings with DHS and others.
• Coordinate mental health/psychiatric care and referrals.
• Develop a network of social service providers.
• Chair case conference meetings and coordinate service plan implementation.
• Facilitate group meetings.
• Monitor resident records for compliance.
• Act independently in facility coverage and during crisis situations.
• Attend monthly staff meetings and case conferences.
• Assess safety and well‑being of all clients.
• Participate in weekly supervision with the Director.
• Participate in training seminars for clinical skills.
• Assist with reports and program evaluation.
• Review progress notes and service plans.
• Monitor client compliance.
• Develop strategies for engaging individuals with trauma histories.
• Perform other duties as assigned by the Director of Social Services.

• Bachelor’s degree in social work or related field required.

• Bi‑lingual in Mandarin or Spanish preferred.
• 5 years’ experience working with homeless individuals and their dependent children.
• Experience and sensitivity with homelessness in disenfranchised communities, including LGBTQ+ and other vulnerable groups.
• Familiarity with DHS regulations and DHS Cares Reporting.
• Supportive group facilitation experience.
• Training in assessing vocational and educational needs and aptitudes of clients.
• Experience assisting clients with obtaining Public Assistance, Medicaid, and other benefits.
• Excellent written and verbal skills.
• Collaboration with other departments, agencies, systems, and institutions.
• Proficiency in Microsoft Office.

• Read printed and handwritten materials.
• Use computer mouse and keyboard.
• Read information on computer screen.
• Sit for extended periods.
• Enter data in digital forms and spreadsheets.
• Lift up to 10 pounds; occasionally reach and bend.
• Occasional work outside standard hours, including evenings and weekends.

At URI we are committed to cultivating an inclusive work environment. We actively seek a diverse candidate pool and encourage candidates of all backgrounds and abilities to apply. We offer equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category under federal, state, and local law.

Mid‑Senior level

Full‑time

Other

Non‑profit Organizations

Bronx, NY

$43,000.00‑$55,000.00

Apply now to join the Urban Resource Institute team.