Case Manager
Listed on 2026-01-07
-
Social Work
Family Advocacy & Support Services, Community Worker, Community Health, Human Services/ Social Work
Case Manager
Join to apply for the Case Manager role at Services for the Under Served
.
Salary:
USD $43,035.00/Yr. –
USD $48,994.00/Yr.
Under the supervision of the Senior Case Manager, the Case Manager provides case management to individuals and families in need of homeless prevention services.
Responsibilities- Oversee case management for program participants and their families, arranging, coordinating, monitoring and delivering services related to meeting their housing needs.
- Ensure community follow-up to engage the program participants in care; promote compliance with appointments and encourage self‑sufficiency and empowerment.
- Promote linkage with other service providers to help participants obtain and maintain housing stability.
- Monitor the effectiveness of linkages with other on‑island service providers.
- Assure timely intakes, assessments, service plans and referrals.
- Provide service description and overview to prepare participants for full‑service engagement.
- Collaborate with program participants to develop service plans that resolve barriers to maintaining housing stability.
- Monitor and evaluate program participants’ progress.
- Prepare and submit Financial Assistance Requests on behalf of program participants.
- Participate in the development of After‑Care and ongoing housing assistance service planning processes.
- Coordinate supportive services and referrals based on specific needs of program participants.
- Assist participants with obtaining and reinstating benefits and identifying financial resources.
- Maintain copies of program participants’ documents in case files.
- Monitor case progress and enter information into the CARES database when necessary.
- Partake in case‑related updates during staff meetings.
- Attend training and provide feedback on presentations.
- Assist participants with employment services such as job training, readiness and workshops.
- Advocate on behalf of participants for work support services – rental assistance, food stamps, Medicaid, subsidized childcare, etc.
- Help participants understand leases, secure utilities and arrange moving logistics.
- Outreach to property owners and mediate issues to support housing retention.
- Required
Education and Experience:
HS Diploma, GED or AA degree in a related field plus two years of qualifying experience. - Preferred
Qualifications & Skills:
MSW or bachelor’s degree in a related field; knowledge of the Department of Homeless Services, Human Resources Administration, and related entitlements. - Understanding of complex factors such as homelessness, incarceration, substance abuse, mental health, domestic violence, and cultural sensitivity.
S:
US is an equal opportunity employer. We are an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities.
S:
US is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
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