Case Manager - Soundview

We are excited to invite a passionate and experienced Case Manager to join our team! Homes for the Homeless (HFH) is searching for an experienced Case Manager for our Families w/ Children facility in the Soundview area of the Bronx. As the Case Manager, you will play a pivotal role in our organization, assisting families in providing them with the necessary care and resources needed.

Join us and be a part of an organization that values your contribution and cares deeply for the community we serve.

Homes for the Homeless operates shelters for families experiencing homelessness in NYC. Our family residences are more than just a place to sleep. Families can make the most of their stay through accessing an array of onsite programs. Many of these programs are also available to people living in the local community. Our goal is to have a positive impact so families can thrive long after they leave our shelters.

• Maintains and updates digital and physical records of all families as required by governing agencies.
• Collaborate with clients to develop service plans based on an assessment of each family’s needs.
• Assist families with referrals to outside agencies for employment, education, parenting, legal, medical, and mental health services.
• Maintain and update case files bi‑weekly to document progress.
• Assist families with moving into permanent housing.
• Ensure that clients maintain an open public assistance case.
• Adhere to all city and state guidelines for maintaining documents.
• Conducts unit inspections.

• Bachelor’s or Associate's Degree.
• Familiarity with case management is a plus.
• Knowledge of Outlook, Word, and Excel.
• Bilingual in Spanish or other language is a plus.

In order to attract and retain a high-performance workforce, Homes for the Homeless offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work‑life balance. In addition to a competitive salary, full‑time permanent employees are eligible for excellent benefits including comprehensive health insurance (including medical, dental, and vision), an employer‑funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 3 weeks paid vacation, 10 sick days, 3 personal days and 12 paid holidays.

Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment, and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth and related medical conditions), gender (including gender identity and gender expression), disability, predisposing genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law.