Director, Social Services; Liberty

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Full-time Regular Officials & Managers Queens, NY, US

3 days ago Requisition

Salary Range: $70,000.00 To $80,000.00 Annually

PRIMARY FUNCTION/

PURPOSE:

The Director of Social Services is responsible for the development and delivery of comprehensive social services for clients referred to the Children’s Rescue Fund by the NYC DHS-Division of Family Services. This role is designed to help stabilize homeless families by strengthening their independent living skills and achieving their rapid and successful placement into permanent housing. The individual will be responsible for our Liberty location in Queens, NY and will serve as a member of the management team that works cooperatively to achieve program goals.

MINIMUM QUALIFICATIONS:

• Master’s degree in Social Work is preferred, and at least a bachelor’s degree is required
• Five years of social services experience is required, including experience in clinical interventions with families and disadvantaged populations, group work practice, substance abuse issues, and housing programs
• For candidates with a Master’s degree in Social Work, at least two years of experience in a supervisory and administrative capacity is required; for candidates with a Bachelor’s degree, at least four years of experience in a supervisory and administrative capacity is required
• Experience with securing client entitlements through knowledge of housing regulations and homeless programs is preferred
• Excellent interpersonal relations skills, with the ability to establish cooperative working relationships
• Excellent written and oral communication skills

PRIMARY RESPONSIBILITIES:

• The Director of Social Services is directly responsible for ensuring that each member of the social services staff has hands‑on working knowledge of all DHS procedures, New York State Part 900 Regulations, OTDA, CRF Rules and Regulations, and all other relevant laws/programs related to providing comprehensive social services and permanent housing to CRF clients
• Ensure the timely collection, preparation, and analysis of client and program information to generate routine and as‑needed reports, in order to evaluate program performance and facilitate both short and long‑term planning
• Oversee and supervise the Social Services department (Caseworkers, Housing Specialists, and Casework Supervisors) on the utilization of the DHS Client Assistance and Re‑housing System (CARES) regarding intake, shelter assessment, service plans/independent living plans, Provider Housing, incident reports, case conferences, meeting DHS housing placement targets , transfers, and client responsibility
• Maintain a safe, clean, and hazard‑free living environment by ensuring that the casework staff are conducting weekly/bi‑weekly unit inspections; ensure that staff are communicating and documenting all observations and necessary maintenance repairs
• Intervene or direct staff intervention in appropriate situations to resolve problems effectively
• Work collaboratively with the Housing Specialists to ensure that weekly, monthly, and quarterly targets are being achieved
• Must be knowledgeable of DHS Housing programs, packages, and incentives
• Work in collaboration with other departments (Security, Building Operations, CCCs, Childcare departments, etc.) to develop independent skills workshops
• Coordinate an inter‑agency network of both on‑site and off‑site providers to ensure families’ receipt of appropriate medical, nutritional, educational, and specialized mental health assistance
• Work in collaboration with the Executive Directors to develop and implement social service policies and procedures to guide and direct the delivery of services, including relocation goals and strategies
• Perform other duties and special projects as required including serving on‑call
• Evaluate and verify employees work assignments and ensure that performance evaluations are being completed in the required timeframe

SECONDARY RESPONSIBILITIES:

• Facilitate effective communication with other staff within an…