Student Loan Case Manager & Outreach Specialist
Listed on 2026-10-06
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Social Work
Human Services/ Social Work
Community Service Society of New York is seeking a Case Management Specialist to serve as a frontline contact for borrowers, delivering general guidance across phone, chat, and email channels. You will conduct intake, assess needs, and connect clients with appropriate resources within a structured workflow.
The role supports the Education Debt Consumer Assistance Program (EDCAP) and requires accurate documentation in Salesforce, adherence to QA standards, and a commitment to high-quality service
Step into the Student Loan Case Manager & Outreach Specialist role at Community Service Society of New York in New York, NY, United States and grow with us.
Consider building your career as a Student Loan Case Manager & Outreach Specialist at Community Service Society of New York.
The Student Loan Case Manager & Outreach Specialist position in the Sales field is open for applications.
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