Assistant Director of Social Services

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Full Time Queens, NY, US

30+ days ago Requisition

Salary Range: $75,000.00 To $80,000.00 Annually

The Assistant Director of  Social Services provides programmatic and administrative leadership to the Social Services Department within the Residential Treatment Center (RTC). The Assistant Director assists  in overseeing case planning, permanency planning, family engagement, discharge planning, documentation, regulatory compliance, and supervisory functions to ensure the delivery of high-quality, trauma-informed, family-centered services that support positive outcomes for youth.

The position works collaboratively with Residential, Medical, Behavioral Health, Quality Improvement, and external stakeholders including OCFS, ACS, Family Court, and community providers.

Founded in 1826 as a home for orphaned children,St.John’s has evolved into a nonprofit social services agency providing residential care to New York City youth involved in the child welfare and juvenile justice systems. We offer holistic, trauma-informed support to young people up to age 21.

Our main campus in Rockaway Park, Queens, houses a Residential Treatment Center, Close to Home Non-Secure Placement programs, administrative offices, clinical services, and an on-site NYC Department of Education school. We also operate a Non-Secure Detention residence in Richmond Hill and Limited Secure Placement programs in Brooklyn and Staten Island.

St.John’s is dedicated to helping youth heal, grow, and build the skills they need to achieve their goals and return to family or astable, supportive environment as engaged members of their communities.

Assist in directing the day-to-day operations of the Social Services Department.

Provide supervision and guidance and support to Social Services staff to ensure quality case practice.

Promote practices that advance positive outcomes in permanency, well-being, and safety for youth.

Ensure comprehensive assessments, service plans, progress notes, and case documentation are completed timely and meet agency, ACS, and OCFS standards.

Review and approve Family Assessment and Service Plans (FASPs), Permanency Hearing and Court reports, discharge plans, and other required documentation.

Support staff in managing complex behavioral, family, permanency, and crisis situations.

Promote trauma-informed, culturally responsive, and family-centered practice.

Collaborate with multidisciplinary teams to address the individual needs of youth and families.

Monitor permanency outcomes and ensure timely movement toward reunification, kinship, adoption, APPLA, or other approved permanency goals.

Ensure meaningful family engagement throughout placement.

Monitor visitation plans and family contact.

Participate in permanency conferences and Family Team Conferences.

Ensure compliance with:

NYS OCFS regulations

ACS Quality Assurance Standards

Medicaid/29-I documentation requirements (if applicable)

Justice Center and Critical Incident reporting requirements

Agency policy and procedures

COA Standards

Monitor case records for quality and timeliness.

Prepare for internal and external audits.

Assist in corrective action planning.

Supervise designated staff, which may include:

Case Planner, MST and Fair Futures Supervisors and their direct reports in their absence.

Other assigned personnel

Responsibilities include:

Performance evaluations

Coaching

Training

Scheduling

Participate in agency committees.

Assist with departmental scheduling and coverage.

Parti…