Residential Aid

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

CHI Employs a Team Of Hard-working, Compassionate People Who Want To Give Back To Others In Their Community. We Are Proud To Offer

• Generous Paid time off
• Personal and Sick Days
• Health insurance and health reimbursement account
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Dependent Care Spending Account
• Commuter Transit and Parking Account
• Working Advantage
  - Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

The Residential Aide Coordinates and ensures the overall safety and security of the facility. Coordinates and verifies client movement in the facility in conjunction with other operation staff, while also monitoring the client conduct and overall behavior during tour of duty.

These duties are essential and specific to the successful implementation of this position.

• Maintains visibility to residents by wearing Safety Monitor vest and  and inspects site through regular tours of the property.
• Screens all clients and visitors to the facility.
• Enforces and educates clients on CHI, site and DSS policies, regulations, and rules with residents.
• Reviews video cameras and monitors area consistently.
• Provides limited crisis intervention and de-escalation to residents, when necessary, until CHI professional staff Case Managers, Program Managers or Director of Emergency Housing can be contacted and/or intervene. Contacts supervisor and/or the proper authorities as needed.
• Maintains appropriate documentation accurately throughout shift, i.e., turn-over, census, logs, incident reports, case notes, etc.
• Conducts inspections in accordance with OTDA/DSS standards by physically entering each unit to ensure proper attendance is recorded.
• Accepts resident referrals and reviews rules and regulations with new arrivals including but not limited to the rule of 2 bags per person upon intake.
• Submits all internal and external reports in a timely and correct manner as required by funding agencies and/or CHI (logs, notes, incident reports). Maintains logs, office, and site in an orderly fashion.
• Informs Building Superintendent of work site’s physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.).
• Preps vacant units for new placements.
• Maintains proper usage of cleaning supplies and inventory.
• Facilitates and documents evacuation procedures, ( i.e. fire drills) as directed
• Preform administrative and reception duties at front desk when needed.
• At the direction of CHI staff, acts as a liaison between the agency and the community at…