Case Worker NCDSS Job New York New York USA,Social Work

Position: Case Worker for NCDSS
Location: New York

POSTING: 10/2/2026

About EPIC – Every Person Influences Children:

EPIC is a non-profit agency that provides parenting, youth services, family engagement and professional development to families, schools, health care providers and communities.
EPIC’s vision is a world where every child has a strong start and a promising future. EPIC’s mission is to strengthen families and build community to raise children who make a positive impact in the world.

EPIC offers competitive wages and benefits, health insurance contribution, a hybrid work environment, 80 PTO hours and 64 PSL hours, and 11 paid holidays, in addition to a caring and family-like atmosphere. If you want to be a part of a hard-working team that values relationships and connectivity as well as making a positive impact on our community, EPIC might be a good fit for you.

EPIC

is looking for candidates who have:

Strong written and verbal communication skills.

Strong attention to detail and organizational skills, including calendar management.
Strong ability to multitask and meet deadlines.
A reliable, responsible attitude with a compassionate approach.
Demonstrated capability to conduct oneself in a calm and professional demeanor when dealing with people and/or with difficult situations.

Effectively build and maintain external and internal relationships and provide a high level of service.
Ability to work within a team structure as well as independently.
Competency working with diverse cultural and ethnic populations.
Ability to interact with participants using a strengths-based approach.

Ability to maintain participant confidentiality at all times.
Comfortable working with at risk participants, including those with mental health diagnosis.
Actively contributes to a positive work culture.

Candidates are required to have:

Associate’s degree in a related field and a minimum of five (5) years of relevant experience, Bachelor’s degree in a related field and a minimum of two (2) years of relevant experience or Master’s Degree and one (1) year of relevant experience in Human Services.
Case management, in-home visitation or coached visitation experience.
Computer skills including proficiency in Microsoft Office (Word, Excel).
Data Management System, Salesforce experience is a plus
Experience working with NCDSS and Connections system preferred.
Mandated Reporter Certification (EPIC will provide).
Reliable transportation

We seek applicants from all backgrounds to ensure we get the best, most creative talent on our team. Being bilingual in a language that is spoken by the population served is a plus.

EPIC
- Parent Partner

Position Summary:

Job Type: Full time, hourly, non-exempt

Schedule:

Position mostly works in the field and needs to be available on a flexible schedule based on program requirements, including evenings and weekends. Administrative work primarily remote with access to the Lockport office. Mileage reimbursement.

Location:

Niagara County, NY area, weekly check-in at NCDSS office

Salary Range: $52,/year

Here’s what we can offer you!

Medical/Dental Insurance contribution
Paid Sick Leave (PSL)
Paid Time Off (PTO)
11 paid holidays
Paid week off between Christmas and New Year
403(b) retirement savings, (match up to 1% after 1 year)
Paid life insurance
Employee assistance program
Flexible spending account
Health savings account

Here are some other things to consider when evaluating if this role is right for you:

Fresh thinking:
We are tasked with helping organizations build capacity often on shoestring budgets to address thorny, difficult, important issues. We’ll be looking to you to find creative, strategic solutions.
Interpersonal skills & Empathy:
In this role, you will be working as a teacher and coach for all kinds of people across a diverse regional nonprofit sector. It…