Training Specialist

Project Renewal is a leading non-profit organization with the mission of building supportive communities where people achieve dignity and independence, renewing their lives with health, homes, and jobs. Our comprehensive and integrated 24/7 programs are designed to offer the holistic care our clients need. With a staff of 950+ and an annual budget of $140 million, Project Renewal is one of the larger social service nonprofits in New York City.

Title: Training Specialist

Program: Human Resources, Training & Development

Salary Range: $75,000 - $80,000

Schedule: Onsite, Hybrid

Reports To: Senior Director of Training & Development

Specialists are primarily responsible for providing CPI Nonviolent Crisis Intervention training to Project Renewal employees as an essential component of the agency’s training and orientation program. The Training Specialist provides ongoing CPI reinforcement, coaching, and de-escalation training across the agency to support staff in responding safely and effectively to challenging situations.

In addition to these primary responsibilities, the Training Specialist supports other Learning & Development initiatives based on departmental needs and capacity, including facilitating additional staff trainings, developing training materials, and assisting with administration of the agency’s Relias Learning Management System (LMS).

The essential duties of the Training Specialist include, but are not limited to, the following activities:

• Provide CPI Nonviolent Crisis Intervention training to Project Renewal staff in accordance with agency training requirements and CPI standards.
• Provide follow-up training, skills reinforcement, and coaching in Nonviolent Crisis Intervention and de-escalation to staff throughout the agency in collaboration with other certified trainers.
• Maintain CPI training records and support scheduling, tracking, and monitoring of CPI certification and renewal requirements.
• Travel to Project Renewal sites to provide onsite CPI, de-escalation, and other program-specific training based on identified needs.
• Work a later shift (10:00 a.m.–6:00 p.m. or 11:00 a.m.–7:00 p.m.) up to two days per month to provide training to staff working evening shifts.
• Support routine administration of the Relias LMS, including maintaining training records, managing course assignments and completions, tracking compliance, generating reports, and assisting staff and supervisors with basic LMS questions.
• In collaboration with the Senior Director of Training & Development, develop and adapt training materials, reinforcement tools, job aids, and other resources to support staff learning and skill development.
• As departmental needs and capacity allow, facilitate interactive in-person and virtual workshops on topics that may include Trauma-Informed Care, Client Engagement, Documentation, Professional Boundaries, Harm Reduction, Risk Assessment, Time Management, Utilizing Supervision, and other topics aligned with agency needs.
• Participate in weekly supervision with the Senior Director of Training & Development.
• Perform other related duties as assigned.

• Bachelor’s degree from an accredited college or university is required. A master’s degree in a human services field, such as Social Work or Mental Health Counseling, is preferred but not required.
• Minimum of two years of experience providing training and facilitating learning in a human services setting is required.
• Experience working with individuals experiencing homelessness, mental illness, and/or substance use disorders is strongly preferred.
• Current CPI Nonviolent Crisis Intervention Instructor certification is strongly preferred. Candidates who are not currently…