Residential Specialist
Listed on 2026-10-10
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Social Work
Community Support Services, Human Services/ Social Work, Mental Health
Location: Spencerport
Residential Living Specialist
Salary Range $17.75 - $18.75 Hourly Position Type Full Time Job Shift Any Category Nonprofit - Social Services
DescriptionJoin Our Team and Make a Difference – Residential Living Specialist
Are you passionate about helping others and ready to make a real impact on the lives of veterans and other vulnerable populations? Eagle Star Housing is looking for a compassionate, motivated, and organized individual to join our team as a Transitional Housing Program Staff Member — someone who thrives in a supportive environment and is ready to walk alongside our residents as they rebuild their lives.
Current Openings include two full-time and one part-time position. One of the full-time positions offers an evening shift schedule, and the other offers a flexible midday schedule. All three positions require some weekend availability.
This isn't just a job, it's a meaningful opportunity to support veterans and other vulnerable individuals on their journey toward stability, independence, and renewed purpose.
What You'll Do:
Be the heart of the home! Prep dinner for up to 15 residents and help maintain a clean, safe, and respectful environment.
Provide Case Management Support to Residents, to include assisting in the following services:
- Developing service plans tailored to each resident's needs and goals.
- Conducting one-on-one case meetings.
- Writing accurate, timely case notes and documentation.
- Making referrals to community resources, including the VA, mental health providers, and social service agencies.
- Guide new residents through the intake and orientation process and help them adjust to communal living.
- Ensure residents understand and follow house expectations while promoting mutual respect and personal growth.
- Collaborate with the Housing Manager and external providers to coordinate care and identify support strategies.
- Stay present in the house throughout your shift to assist and respond to resident needs in real-time.
- Promote a culture of accountability, dignity, and hope.
Ideal Candidate Will Have:
- Experience working with veterans and/or other vulnerable populations.
- Knowledge of the social security/disability benefits referral process.
- Familiarity with mental health services, housing resources, and case coordination.
- Strong interpersonal skills, patience, and the ability to maintain clear boundaries.
- Organizational skills for tracking documentation, appointments, and client progress.
- A heart for service and a passion for empowering individuals to thrive.
Why Work With Us?
- Impactful work with a mission-driven team
- Opportunities for professional growth and training
- Supportive work culture focused on respect and collaboration
- The chance to make a real difference in the lives of veterans every day
Ready to change lives while doing work you can believe in? Apply now and become part of something truly meaningful.
Eagle Star Housing is proud to be an equal opportunity employer.
Job Type: Full-time
Benefits:
- Simple IRA
- Simple IRA matching
- Dental insurance
- Employee assistance program
- Retirement plan
- Vision insurance
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Ability:
Ability to read, analyze, and interpret general procedures and policies. Ability to write reports. Ability to effectively present information and respond to questions from groups of managers and residents.
Math Ability:
Ability to calculate figures and amounts such as proportions and percentages.
Reasoning Ability:
Ability to define problems, collect…
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