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Case Manager-Supportive Housing

Job in New York, New York County, New York, 10261, USA
Listing for: Women In Need, Inc. (Win)
Full Time position
Listed on 2026-10-11
Job specializations:
  • Social Work
    Human Services/ Social Work, Community Support Services, Family Advocacy & Support Services, Crisis Counselor
Salary/Wage Range or Industry Benchmark: 26.76 USD Hourly USD 26.76 HOUR
Job Description & How to Apply Below
Location: New York

Case Manager – Supportive Housing Help Families Achieve Long-Term Housing Stability $26.76/Hourly

THE ROLE

The Case Manager – Supportive Housing provides comprehensive, trauma-informed case management services to families residing in permanent supportive housing. This position plays a critical role in helping families maintain housing stability, strengthen self-sufficiency, and achieve personal, educational, employment, and financial goals.

Case Manager – Supportive Housing Help Families Achieve Long-Term Housing Stability $26.76/Hourly

THE ROLE

The Case Manager – Supportive Housing provides comprehensive, trauma-informed case management services to families residing in permanent supportive housing. This position plays a critical role in helping families maintain housing stability, strengthen self-sufficiency, and achieve personal, educational, employment, and financial goals.

What You Will Do
  • Conduct comprehensive family assessments within 48 hours of program admission and complete all required intake documentation.
  • Develop, implement, and monitor individualized service plans and Independent Living Plans (ILPs) that promote housing stability and long‑term self‑sufficiency.
  • Provide ongoing case management, crisis intervention, counseling, and supportive services using trauma‑informed and strengths‑based practices.
  • Advocate for clients and connect them to public benefits, healthcare, mental health services, education, employment programs, and community resources.
  • Assist families in understanding lease agreements, tenant responsibilities, and financial management strategies to maintain housing and prevent rental arrears.
  • Monitor client progress, conduct regular follow‑up meetings, and maintain accurate documentation in CARES, Awards, the Uniform Client Chart, and other required systems.
  • Collaborate with property managers, interdisciplinary teams, and community partners to support housing retention, recertification requirements, employment readiness, and overall family well‑being.
Who You Will Be
  • Bachelor’s degree in Social Work, Human Services, Psychology, Sociology, or a related field preferred with two (2) years of relevant experience.
OR
  • Associate degree with three (3) years of direct client‑facing human services experience.
  • Experience working with supportive housing, homeless services, family services, or related human services programs.
  • Knowledge of trauma‑informed care, housing retention strategies, and case management best practices.
  • Experience working with diverse and vulnerable populations.
  • Familiarity with public benefits systems, housing programs, and community resources.
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