Program Case Manager

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Full Time Plattsburgh, NY, US

3 days ago Requisition

Salary Range: $23.74 To $24.55 Hourly

A Spanish version of this position is available upon request

BHSN , one of the fastest-growing organizations providing whole-person care in the region, is in search of passionate individuals to join our rapidly expanding team!

Your role at BHSN:
As an Apartment Program Case Manager, you will empower individuals in our OMH-licensed Apartment Treatment Program to develop the skills, confidence, and community connections needed to live more independently. Through individualized case management, advocacy, medication support, crisis intervention, and hands-on daily living guidance, you will help residents maintain safe and stable homes while making meaningful progress toward their personal goals.

• Providesaccuraterecordkeeping and client advocacy which includes coordination of services within agency,i.e.funding issues, medication programming, daily living skills training, progress notes, goalplanningand providing requirements for Medicaid billing
• Maintains medication records for individualclientson a weekly basis andmonitorall incoming medications by completion of appropriate logsand daily controlled substances counts
• Oversees resident’smedication self-administration, following proper medication policy/training and protocol
• Oversees budgeting services and provides funds to resident week/bi-weekly/monthly as agreed upon
• Observes possible malfunctions of equipment and contents of apartment; takes appropriate action when needed
• Completes apartment searches for contraband/weapons when necessary to ensure safety/habilityof the unit
• Acts as a liaison between client and landlord to resolve maintenance issues quickly
• Assists residents inmaintainingapartments in a safe and sanitary condition
• Conduct a fire drill on every resident once a month and check smoke alarms on a weekly basis
• Complete inspections of units to ensure units are safe and complete documentation required
• Manages a resident caseload to include all areas of case management, including effectively coordinating/communicating needs to treatment team members including funding agencies, providers, etc.
• Makes daily/weekly visits to apartments on an as needed basis
• Assist recipients with transition into/out of program
• Provides ongoing support and referrals to community services as needed
• Respondsimmediatelyto crisis situations and offer intervention support in conjunction with BHSN Crisis and/or treatment team providers
• Adjusts schedule to meet the needs of the program and ensure support services are provided
• Transports residents to and from doctor appointments, grocery shopping, etc., while teaching residents onhowtoacquireindependent transportation when possible
• Complies withall BHSN and regulatory policies and procedures

Skills &

Qualifications:

• Associate degree in human services, behavioral health, health care, or a related field and at least three years of relevant experience; or a bachelor’s degree in a related field and at least one year of relevant experience
• Experience working in mental health, behavioral health, residential services, or a related human services setting
• Strong interpersonal, communication, organizational, documentation, and time-management skills
• Ability to manage multiple priorities, respond appropriately to crisis situations, and work both independently and collaboratively
• Valid New York State driver’s license and ability to travel between program sites, residents’ apartments, appointments, and other community locations as required
• Reliable transportation consistent with the…