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Youth Support Specialist - Floater

Job in Village of Falconer, Chautauqua County, New York, USA
Listing for: New Directions Youth & Family Services, Inc.
Full Time position
Listed on 2026-10-14
Job specializations:
  • Social Work
    Child Development/Support
  • Child Care/Nanny
    Child Development/Support
Salary/Wage Range or Industry Benchmark: 20 - 21 USD Hourly USD 20.00 21.00 HOUR
Job Description & How to Apply Below

Description

Job Title: Youth Support Specialist
- Floater, Full-Time

Department: Agency Operated Boarding Home (AOBH)

Title of Immediate Supervisor
:
Program Coordinator - AOBH

POSITION SUMMARY

Provides guidance & support to the youth in a community-based AOBH.

Department

New Directions Youth & Family Services’ Residential Services program provides 24/7 care for youth in need of consistency, safety, and support. Staff create therapeutic, trauma-informed environments that help young people learn, grow, and prepare for long-term success.

Agency

New Directions Youth & Family Services is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities we work in partnership with.

Benefits

New Directions offers a competitive benefits package to support employees:

  • Medical, dental, and life insurance
  • 401k with up to 3% agency match
  • 120 hours of paid time off in the first year, plus 13 agency holidays
  • Consistent schedule for full-time employees; flexible scheduling available for on-call staff
  • $250 bonus after 6 months of employment
  • Opportunities for professional development and advancement
  • Join a company where over 30% of staff have been with us for 10+ years
Compensation

$20.00 – $21.00 per hour in the first year, with guaranteed raises for full-time positions.

Hours/Schedule
  • Full-Time:
    Consistent schedule
Professional Development Opportunities

Youth Support Specialists receive extensive training, including Therapeutic Crisis Intervention (TCI), First Aid/CPR, and ongoing in-service learning. Staff participate in supervision and professional development activities to maintain a high level of expertise and support in working with youth.

Position Specific Duties/Responsibilities

1. Awakens children each morning and ensures youth are dressed, fed, and ready for school or other activity.

2. Gives instructions to youth regarding desirable health and personal habits.

3. Plans and leads recreational activities and participates or instructs youth in games.

4. Provides unit residents with direction and discipline according to unit and agency policies and procedures, and rules and regulations of NYSOCFS.

5. Makes minor repairs to clothing.

6. Escorts youth to designated activities.

7. Performs housekeeping duties in youth living area. Supervises housekeeping activities of other workers in assigned section of institution.

8. Provides supervision of youth on living unit according to individual needs as determined by Program Coordinator and Manager.
9. Works cooperatively as an employee of the agency and a member of unit treatment team to maintain therapeutic milieu and actively contributes to Living Unit design.

10. Is available to residents for crisis intervention, assistance in decision making, life space counseling, fosters a holistic system approach to treatment, etc.

11. Delivers or assists in provision of independent living skills training.

12. Interacts in a manner consistent with NYSDSS Regulation #1441.19 Appropriate Custodial Conduct in order to be an appropriate role model.

13. Provides additional coverage on unit as needed in order to assure a proper staff ratio is maintained at alltimes.

14. Maintains unit recording procedures and completes other paperwork as required by agency, living unit, andNYSOCFS.

15. Interacts with and is available to families of youth, sets appropriate limits as determined by supervisor, agency and procedures. 16. Encourages academic achievement by supervising homework, being supportive, etc.

17. Assists in carrying out medical directives, treatment and instructions from Health Services.

18. Designs and facilitates daily unit groups.

19. Maintains Therapeutic Crisis Intervention Certification and First Aid/CPR Training as provided by Agency.

20. Attends all mandatory in-service training, team meetings, and regularly attends and participates in supervision meetings. Attends other treatment-oriented training, seminars and workshops as appropriate to broaden and strengthen child care skills. 21.All duties as assigned by supervisor.

Requirements SKILL, QUALIFICATIONS, KNOWLEDGE, ABILITY & PHYSICAL REQUIREMENTS
Minimum Education and/or Professional Qualifications/Skills
  • Bachelor’s degree preferred
  • High School Diploma/GED
  • One to two years related experience and/or training; or…
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