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Housing Specialist

Job in City of Niagara Falls, Niagara County, New York, USA
Listing for: Urban Pathways, Inc.
Full Time position
Listed on 2026-10-14
Job specializations:
  • Social Work
    Community Support Services, Human Services/ Social Work
Salary/Wage Range or Industry Benchmark: 49863 - 67315 USD Yearly USD 49863.00 67315.00 YEAR
Job Description & How to Apply Below
Location: City of Niagara Falls

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Housing Specialist

Regular Full Time 9th Avenue, New York, NY, US

11 days ago Requisition

Salary Range: $49,863.51 To $67,315.74 Annually

The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise.

Hybrid: 4 days in office/1 day remote
Join UP! We are lighting the path home, one person at a time.

Job Summary

Reporting to the Director of Social Services/Social Services Supervisor, the Housing Specialist provides assistance and support to achieve permanent housing placement for all clients. The Housing Specialist also provides and documents clinical case management services for assigned clients according to the requirements of Urban Pathways and all regulatory and funding agencies. The Housing Specialist will be an active listener and provide high quality customer service and respond by exhibiting cross-cultural awareness with the ability to promote and contribute to an equitable and inclusive anti-racist organizational culture and environment.

Key Responsibilities & Essential Functions Program/Facilities
  • Provides support and guidance to program staff in the execution of all housing related tasks including but not limited:
  • Reviews, completes, and makes recommendations, when necessary, on all housing applications including but not limited to : HRA 2010e, General Population, LINC, HPD, etc.
  • Manages and tracks all housing packages submitted to housing providers including DHS, OMH, HPD, etc.
  • Provides ongoing follow-up to program staff and clients regarding housing status.
  • Assists clients with completing relevant applications for housing subsidies and programs, and advocates on behalf of clients to ensure that they receive the appropriate housing and housing subsidies.
  • Liaises with potential landlords and/or rental agents to ensure that potential housing meets city and agency standards.
  • Ensures successful and safe transition of clients into permanent housing and provides local community resources to clients if needed.
  • Assesses client housing interview skills and assists them to achieve competency in presentation and interviewing skills.
  • Escorts clients to housing interviews as needed.
  • Provides comprehensive case management services for assigned clients including, but not limited to:
  • Entitlements
  • Housing
  • Employment/Education/Vocational Training
  • Medical, mental health treatment, and substance abuse services
  • Social and community integration

3. Provides counseling and support to clients on an ongoing basis including, but not limited to:

  • Crisis intervention
  • Training and support on client daily living skills, as required
  • Assistance in problem solving, as required
  • Advocacy

4. Assesses client needs, develops service plans and/or service referrals to achieve client self-sufficiency.
5. Conducts field work including, but not limited to home visits, escorting clients to appointments, and outreach.
6. Facilitates client groups and staff training as required.

Administrative
  • Maintains housing tracking placement forms and reconciles all placement using client database system(s).
  • Tracks and completes housing logs on a weekly basis.
  • Prepares and verifies monthly housing placement reports.
  • Maintains and submits all necessary documentation and reports accurately, timely, and as required by Urban Pathways, regulatory and funding agency policies and procedures including but not limited to:
  • Enters progress notes after each client meeting within 48 hours and/or as mandated by Program
  • Completes Intake/Admission documentation within 24 hours of client admission and/or…
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