Community Support Specialist

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Clerical Valley Cottage, NY, US

Salary Range: $47,000.00 To $52,000.00 Annually

Job Title: Community Support Specialist

Reports To: VP of Mobile Support Services

Program: HOME

FLSA Status: Non-Exempt, Full-Time

Salary Range: $47,ooo-$52,ooo

Summary

Description:

The HOME Community Support Specialist will work as part of a multidisciplinary team providing services to individuals struggling with homelessness or housing instability as well as co-occurring medical and behavioral health challenges. The Community Support Specialist supports shared knowledge of and connection to community resources, skill-building development, navigating complex systems, and collaboration with other providers and informal supports for a shared caseload with the other members of the HOME team.

• Outreach and engagement with individuals in the community (e.g., homes, shelters, DSS office, community agencies, public spaces) to provide support to those who are experiencing housing instability or homelessness as a result of behavioral health challenges and skills deficits
• Provide case management support including but not limited to navigating insurance benefits, referral to community resources and appropriate follow-up, assisting with transportation, advocacy and empowerment
• Provide skill-building opportunities and modeling activities of daily living
• Collaborate with team members (e.g., clinicians, case managers, housing navigators) to ensure continuity of care.
• Assist clients in identifying personal goals, building motivation, and navigating resources (e.g., housing, healthcare, benefits, recovery services).
• Accompany clients to appointments and community resources as needed.
• Participate in team meetings, case conferences, and supervision to support collaboration and professional development.
• Document all services provided in the electronic health record.
• Other duties as assigned.
• Knowledge of behavioral diagnoses and symptomatology.
• Familiarity with community resources.
• Ability to work independently and efficiently.
• Proficiency in using Electronic Health Record systems.
• Practice in a recovery-oriented, person-centered methodology.

• Upholds strong client engagement and provides consistent services.
• Establishes successful linkages to community resources and transitions to formal supports
• Maintains timely and accurate documentation.
• Meets established productivity expectations for billable client services.
• Positive client outcomes and satisfaction.
• Effective collaboration with the support team.

• Associate’s degree required in a relevant field of study (E.g. social work, psychology, human services, rehabilitation, education, community mental health, sociology, or other human services field).
• Bachelor's degree preferred.
• 6-12 months of experience working in human services, direct care, or working closely with individuals with mental health disorders highly preferred.
• Individuals with lived experience encouraged to apply.
• Bilingual (English/Spanish) is a plus.
• Must have a valid Driver's License and a driving record that is satisfactory to our insurance carrier.
• Obtain and maintain current New York State Defensive Driving certification within 30 days of hire.
• Proficiency in Microsoft Office suite and database management systems.
• Fluency in English (Reading, Writing, Speaking).
• Must be cleared and maintain clearance by applicable regulatory clearances as required.
• Legally eligible to work in the United States without sponsorship.

• This is a mobile program, requiring a large portion of…