FSS/Coordinator
Listed on 2026-10-17
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Social Work
Human Services/ Social Work, Community Support Services
Location: City of Utica
The Arc Oneida-Lewis, a pioneer in championing individuals with disabilities, invites you to join our team as an FSS/Housing Subsidy Coordinator! In this role, you'll have the opportunity to make a meaningful difference by helping individuals and families access housing assistance, respite services, educational supports, and other resources that promote independence and quality of life.
ABOUT THE ROLE:The FSS/Housing Subsidy Coordinator will work with the Director of Community Services to manage the housing subsidy program and Family Support Services programs. You'll work closely with individuals and families, Care Managers, staff, funders, and community partners to ensure participants receive the support they are eligible for and that programs are administered accurately and efficiently.
This is a great opportunity for an organized, compassionate professional who enjoys working independently, building relationships, managing multiple programs, and helping families navigate resources and services.
Responsibilities:- Coordinate the funding, implementation, and ongoing administration of the Housing Subsidy and Family Support Services programs.
- Manage ongoing housing subsidies, start-up subsidies, and FSS reimbursement programs, including Respite Reimbursement, Reading, Math and After School Learning, and Care Giver Retreat.
- Process program intakes and work collaboratively with Care Managers and families to obtain eligibility documentation, contracts, participation agreements, leases, and other required paperwork.
- Complete annual program recertifications and contract renewals for Housing Subsidy and FSS participants.
- Maintain regular communication with Housing Subsidy recipients and assist them with applications, required documentation, budgets, tenancy concerns, landlord issues, apartment repairs, and other housing-related needs.
- Assist participants who do not have a Care Manager with obtaining and completing necessary documentation.
- Maintain accurate participant records, including referrals, service changes, demographic information, and program terminations.
- Maintain Housing Subsidy and FSS files separately from medical records.
- Prepare financial, utilization, budget, roster, and monthly, quarterly, and annual reports as required.
- Review Life Plans and communicate with Care Managers regarding changes or updates.
- Facilitate communication among staff, families, funders, Care Managers, and the people we support.
- Chair the monthly Respite Reimbursement Committee and coordinate the review of new program applicants with staff and parent advocates.
- Maintain detailed records of communication with families, Care Managers, and state supports related to respite reimbursement.
- Ensure Life Plan approvals are completed and returned to Care Managers within required agency time frames.
- Hire contract staff for the Reading, Math and After School Learning Program and monitor required documentation and service logs.
- Review and approve tutor timesheets and monitor monthly program paperwork.
- Assist with developing new activities and expanding opportunities for families and the people we support.
- Promote and uphold the Agency's CQL outcomes, Core Values, Mission, Corporate Compliance, HIPAA, confidentiality, and safety standards.
- Participate in Agency committees, meetings, and required training as assigned.
What You Bring:
- Bachelor's degree from an accredited college in finance, human services, or a related field;
or - Associate's degree from an accredited college in finance, human services, or a related field plus at least one year of experience in finance or human services.
- Knowledge of community resources and how to access them.
- Strong organizational skills and the ability to prioritize competing demands across…
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