Services Assistant-Children Special Health Care Program

THIS POSITION IS PART OF THE NEW YORK STATE CIVIL SERVICE HELP PROGRAM, WHICH AT THIS TIME DOES NOT REQUIRE A CIVIL SERVICE EXAMINATION.

Performs a variety of duties to support the efficient operation of the Children with Special Health Care Needs program within the Public Health Department. This position exists primarily to provide moderately complex information to the Supervisor of Children with Special Needs, assisting with work plans, policies, and contracts, maintaining relationships with providers and public stakeholders, overseeing certain aspects of the program, and providing other client assistance as needed.

Specific tasks will vary according to the department need and designated services program area, though most will include significant contact with the public and other human service agencies. Work is carried out under the general supervision of a higher-level position, including but not limited to the Supervisor of Children with Special Needs. The incumbent does related work as required.

• Create and implement the work plan for Children and Youth with Special Health Care Needs (CYSHCN);
• Update and review policies and procedures related to the CYSHCN program at least yearly and on an as needed basis;
• Attend in-person and virtual CYSHCN meetings, community events, join local work groups addressing children ages 0-21;
• Engage with community medical providers, school nurses, local daycares, after school programs and Head Start centers;
• Complete quarterly reports for the CYSHCN program;
• Update the PERDS NYS database as required with program information.
• Understand and promote current state level CYSHCN priorities;
• Create and develop innovative opportunities to foster inclusion within the community by utilizing additional grant funding;
• Assists families with finding additional financial assistance for medical bills of children with severe chronic illnesses or physical disabilities;
• Keep accurate, up-to-date records on each child’s background, health, and support requirements.
• Coordination of Community Resources and Referrals;
• Support the transition of youth and young adults with special health care needs ages 14 to 21 years from pediatric to adult health care, including understanding multiple systems of care.

Good knowledge of Children and Youth with Special Health Care Needs and other community resources; working knowledge of Federal, State and local social service regulations; ability to establish and maintain effective working relationships with parents, providers, agencies and co-workers; ability to operate a personal computer and utilize common office software programs; ability to communicate effectively both orally and in writing; ability to interpret and follow written and oral instructions;

ability to organize and maintain accurate records and files.

• A:
  Graduation from a regionally accredited or NY State registered four-year college or university with a bachelor's degree in Early Childhood Education/Development or a human services-related field (e.g. nursing, psychology, sociology, gerontology, social work, health science); or
• B:
  Graduation from a regionally accredited or NY State registered two-year college with an associate degree in Early Childhood Education/Development or a human services-related field and two years of full-time paid experience involving the administration, delivery and monitoring of adolescent services, working with diverse families, children with special needs and knowledge of community resources; or
• C:
  Graduation from high school and four years of full-time paid experience involving the administration, delivery and monitoring of adolescent services, working with diverse families, children with special needs and knowledge of community resources.

Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency. A list of acceptable companies who provide this service can be found on the Internet at http://(Use the "Apply for this Job" box below).

You must pay the required evaluation fee.

Possession of a valid New York State driver's license at the time of…