Parent Advocate Coordinator | S

Founded in 1846 to care for the children and widows of sailors in the Port of New York, Seamen’s Society was one of the first organizations, in the US, to care for abandoned children in family settings, rather than institutions. Today, Seamen’s Society for Children and Families (SSCF) is a comprehensive nonprofit provider of enhanced family foster care services, mental and behavioral health care services, health home care management, prevention/family stabilization services, and domestic violence intervention and counseling services.

The agency’s approximately 200 professionals serve over 1,200 children and 800 families in New York City.

Foster Care partners with families to deliver trauma-informed, culturally responsive, and inclusive services that promote safety, well-being, and timely permanency. The Parent Advocate Coordinator provides leadership, supervision, and support to a team of Parent Advocates who assist birth parents in navigating the child welfare system and working toward reunification. The Coordinator ensures alignment between Parent Advocates and the Case Planning team, oversees the delivery of service referrals and follow-up supports, monitors completion of 90-day checklists for newly admitted parents, and ensures timely and accurate case documentation.

The role also safeguards parents’ rights and promotes equitable, transparent service delivery. In addition, the Coordinator ensures Parent Advocates are prepared for and actively participate in key meetings and activities, including Parent-to-Parent Meetings, Transition Meetings, Family Team Conferences, and Case Planning Meetings.

• Provide individual and group supervision, coaching, and performance support to a team of Parent Advocates to ensure high-quality service delivery and professional development.
• Promote effective collaboration between Parent Advocates and Case Planning staff to support birth parents in achieving reunification and permanency goals.
• Monitor and oversee Parent Advocate case assignments and workloads through internal systems and the CONNECTIONS database to ensure equitable distribution and timely engagement.
• Track and monitor completion of required pre-service and ongoing training to ensure Parent Advocates maintain the knowledge and skills necessary to fulfill their roles effectively.
• Participate in internal and external leadership meetings to discuss program performance, operational priorities, policy updates, and service delivery improvements.
• Ensure Parent Advocates provide support to birth parents during initial agency engagements, including Parent-to-Parent Meetings and Transition Meetings, to facilitate successful entry into foster care services.
• Oversee Parent Advocate caseload management and ensure consistent engagement with families working toward reunification.
• Monitor and ensure timely documentation of bi-monthly contacts and all required case activities in the CONNECTIONS database.
• Ensure Parent Advocates conduct meaningful, trauma-informed outreach and engagement with parents to support their adjustment to the foster care system and encourage participation in services.
• Ensure Parent Advocate participation in Case Planning Meetings, Family Team Conferences, and other critical planning forums to provide support, clarification, advocacy, and emotional regulation assistance to parents.
• Track and monitor completion of 90-day parent engagement checklists for all newly admitted foster care cases.
• Oversee the scheduling, curriculum implementation, participation, and effectiveness of weekly parent support groups.
• Support the facilitation of parent support groups and other parent engagement activities, as needed.
• Ensure Parent…